Afterglow Prismatic Wireless Headset Troubleshooting

amazing product, you won't find a better wireless headset.

Paired it up with my Plantronics wireless headset and everything works great

So glad this headset is now wireless! Comfortable with awesome graphics!

Best wireless headset ever… great for biking, running and driving!

Printer was easy to set up and worked with little to no troubleshooting.

The new headset works great with my wireless mic package. Highly recommended.

Very Very Useful as a troubleshooting tool for an IT professional

Bought the headset about a month ago, needed a replacement for my JBL Quantum 200's. Overall the product is top tier, the sound quality is crisp, clean, and (often times) very loud. Pros: - Long battery life (while wireless), in my experience it gets a solid 30-32 hours whilst connected to the included dongle, and right around 43 hours with Bluetooth only. The headset can be connected via Bluetooth AND the dongle at the same time. Note; I do have the RGB function disabled on my headset, which extends the battery life by a *ton*. - Good range on the wireless connection, both Bluetooth and dongle. - Capability to be wired with USB-C (console), or 3.5mm jack going into a headphone/mic splitter (PC) - Amazing mic quality *while connect via wires*. Honestly the mic's balance and quality is on par with some dedicated desk/boom mic's that I've had in the past. - Very comfy fit, I can easily wear them for 5-6 hours straight with no issues. Very little wiggle on my head, even when vigorously shaking or bobbing my head. - Active noise cancelling is so good that it's almost disorienting. Being able to hear most of the environment around you just vanish really is a harrowing and alien experience after never having used it before. The noise cancelling is togglable from a button on the left earphone. There is also a Talk through function, for when you need to hear everything around you or carry on a conversation. - Audio has next to zero delay whilst wireless. I've played quite a few CS:GO and Valorant games, relying almost entirely upon audio cues/footsteps. Not once did I notice any delay that ever affected gameplay. Con(s): - Uhm... Mic quality whilst wireless decreases substantially? Less of a con, more of a side effect to ANY wireless connection. Over all; If I could give this headset a 6/5 stars, I would. It really is one of the most versatile pieces of tech that I own.

This is a superb lightweight wireless headphones. Great sound and very comfortable. Love these headset.

But then I read the troubleshooting guide and found that I was doing something wrong! So far so good!