Asus Wireless Router Customer Support

So far this router has performed beautifully! The signals are strong and the performance is faster than both the Asus and Netgear routers I owned (and had multiple issues with both the router and support). Before I purchased it, I called Synology to ask what their process was when a router was determined to have a hardware issue. They said they would send a replacement with a return label for you to send back the old one. Asus requires you to send in your router first and wait 2-3 weeks to get either a repair or replacement. Bottom line, high quality router and support!

Initially I had a problem with the setup, I found help on the support page of the ASUS website and the download for the ASUS utility APP. I unplugged the router and rebooted the computer. I started over, signed into the router and completed the setup. I downloaded the utility AP. for signing into the router in the future. After that it was just a matter of reconnecting all of the devices. The RT-AX57 functions very well. It takes full advantage of my service speed and is a great replacement for my previous ASUS router. Aside from my setup problem, that was probably my fault, I highly recommend this router.

Hello Asus. This wireless router is excellent. Easy to setup and works great. This is my 3rd Asus wireless router and when it's time for a new one down the line I will purchase another Asus product.

This is my first ASUS router. I wish I had started with it! I had always used TP-Link. I started with a refurbished TP-Link-AX11000 (2.4GHz dropped out at random). Returned that and bought a NEW TP-Link AX10000. Experienced the same exact problem. Long story. The ASUS GT-AX11000 will not disappoint. I've had it for 6 weeks without a single issue. Super easy to setup. Love the ability to add custom pictures for the clients. Top notch equipment. My computer's MB is an ASUS, so no big surprise. Like I said...I wish I had started with it! My network has wired computers, wired TV\firesticks, wireless smart switches, and wireless camera. My camera frame rate is maxed out now without loss of quality. Thank You ASUS!

I'm a novice and have been using an ASUS wireless routers for years. Bought this AP22 and a 1930 switch about a year ago from B&H. Made a pfsense box out of an old pc to do the router and firewall The whole setup has been running well without issues. Extremely stable. No more resetting the router or Wi-Fi. Very happy with the system

This is my first ASUS router and it will not be the last. Its good a good router for everyone.

I use this product to support a home video security system. I have 5 wireless G videocameras streaming live video from throughout my home. This is a budget setup and this router fit the bill perfectly. The router is constantly running at near wireless capacity as far as throughput. I use it on WPA2 b/g/n without issues. I gave it 5 stars because considering the cost and the benefits, I believe it is 5 stars. If this cost more, it would be 3 stars.

I turned the wireless router i was renting should have done it sooner no buffing better picture setup was easy with you IT support I reviewed it first had the best rating very satisfied with the product

Router is working great! Asus routers have always served me well.

Great product and customer support.