Bluetooth Headset Not Hearing Incoming Calls

This headset supports connectivity via USB for use as a PC headset and via Bluetooth for use with cell phone calls. The base makes it easy to switch between PC and Bluetooth. The bluetooth connection is between the base and the cell phone, with DECT to the headset. So you leave the phone on your desk and take the headset with you if you want to walk around. DECT has much better range than Bluetooth and is not affected by microwave ovens or WiFi, so calls are clear and consistent at all times.

this works to connect my PC with bluetooth headset

Lightweight with great sound quality. I am able to hear music and take phone calls, while hearing ambient sounds, which helps if someone is trying to get my attention while I have my headphones on. The pairing to my phone is almost instantaneous. Battery life is also amazing.

I got it 3 weeks ago for bluetooth phone calls in the car. Works great

I use this Bluetooth headset for everyday use and workouts. Very comfortable and flexible to take everywhere with you.

Best bluetooth headset that I have had so far. I've gone through two sony headsets in the past few months and these are by far the best I've come across.

Got this for my husband since we are now having our photography club meetings via Zoom and he needed a microphone. This was easy to install - plug & play except the microphone didn’t work at first. It wasn’t the headset’s fault; there’s a pesky little privacy setting in Windows 10 that disables the microphone unless you go in and manually change it. After some searching online and finding useless posts, I finally found an article about the privacy settings. Once I changed the setting, the headset worked as intended and had great sound both for him hearing the meeting and the rest of us hearing him.

Had the 3-set version and recently added a fourth headset.  So far, these have worked very well.  The only criticism is that is hard to hear you own voice.  In other words, by hearing yourself, you get the feeling everything is working.  But there is not volume control for hearing your own voice; only for hearing the voices of others.  This is a minor problem.  Headsets have been great!

Headset is light weight, comfortable to wear and gives great volume for the hard of hearing. Works well for those with 2 hearing aids - take them out and use the headset to cover both ears.

No headset is better for cycling, so I can enjoy my tunes and also stay safe by hearing traffic at the same time. And the personalizing color stickers are so fun!