Brother Printer Customer Service Hours

This is a GREAT printer for the price!!! I am extremely happy with it so far, and Brother's Customer Service is FANTASTIC!!! Thank you!!!

Your products are very well made and dependable but you customer service is what keeps me buying Brother products!

Excellent customer service and my printer is like new. Very happy I found this company!

We are very happy with the new color printer! The customer service we received was fantastic!

I ordered this product as a christmas present for my brother who like to photograph. He liked it very much and customer service for shipping to Germany was great. Can recommend the whole process and product!

I needed to replace a Brother ADS-2000 scanner that I had to retire due to no TWAIN driver for Windows 11. The Canon imageFORMULA R40 has proven to be an excellent replacement, exceeding the Brother in many ways: scan quality, quietness, really improved document feeding. Of particular note is the small document feeding. The Canon's input guides are smooth and easy to adjust, and small receipts feed effortless, without the need for a carrier like the Brother required. The Canon TWAIN drivers meshed very well with FileCenter, my document management app, and I am very happy with this purchase. Kudos to B&H's customer service, my shipment was delayed almost three weeks due to a snow event in my area. During the delivery delay, this scanner went on sale, and B&H credited the difference! Awesome product and awesome customer service!

As usual, Brother makes an exceptional product. I had a problem with the unit and Customer Service took care of it. In all these years of buying Brother products, this was the first time I had a problem and they were quick to replace the defective unit. This unit makes impresive labels. Easy and quick to use. Not a difficult learning curve.

I resell Brother printers all the time. This one went to a customer that requested another Brother all-in-one printer/scanner. They are thrilled with this one and the one they have had for several years. I highly recommend Brother printers.

I've had this printer for over 6 months and am very happy I ordered it over an inkjet for use in small home business. It works great—fast, high quality printing, simple to setup, and easy to "air print" from our phones, iMacs, and laptop—but even beyond that, I'm thrilled with Brother for their exceptional customer service. When I used the wrong paper and damaged the fuser, they replaced the under-warranty printer at no cost to me. It was an easy process, and the result is a very happy customer. Because of that, I added a Brother Inkjet printer for my wife for general home use and photo printing, and it works great, too. Granted, exceptional customer service isn't always something that compels you to buy a product—but it's a huge difference maker if you ever actually have a problem.

Brother always makes a great printer. Nice that you have customer support as long as you own the machine too! Everything arrived as described & works great!