Customer Quality Feedback At Apple Computer Case Study

Fast delivery and quick customer response feedback.

We were reticent to purchase these initially, probably due to what seemed like valid complaints, negative feedback, etc. First, we were surprised at the quality, both for the earpieces and the microphone. One Shokz customer commented that audio can seem a bit muffled at times and the audio is tinny. Possibly that customer may've not been wearing these properly or may be experiencing tinnitus (no pun or jab intended regarding tinny assessment). We've been experiencing the exact opposite, excellent tone, base and resonance on the earpieces, excellent microphone quality (feedback from those we've called). Quite frankly, we are surprised at the sound quality on these headsets (again, earpieces and mics). The audio actually can be VERY loud, depending on placement over the ear, so loud that we recommend having your finger on the volume button (over, behind the right earpiece, very easy to locate wearing the headsets) in the event that users should encounter loud voices, music, etc. from the other end of the conversation. You really can forget that you may've been wearing these for even hours (a couple of business acquaintances were obviously looking at the headset, finally asking about the comfort and sound quality; my response: Oh, sorry, forgot I had those things on.). They do not fit tight yet are surprising snug and secure in their fit. We've only used these for approximately 8 months, but have had nothing but very favorable experiences with these. Incidentals: iPhones 13,14, 16, oh, and this is NOT incentivized product feedback (no free products, contests, etc)

Thanks, Nathan! Great service Outstanding representative of the B&H service and customer care! Have experienced 3 delivery delays on the I ordered from Apple. Nathan pointed out that they had the same exact computer in stock. Bought it, and cancelled my Apple order that same day. IMac is a wonderful computing machine!!!! Must spend some time at hime, alone with this computer to enjoy. Quality product, well worth the investment. This computer takes EVERYTHING TO THE NEXT LEVEL!

This case is much better than the ones Apple sells and it is better quality.

We had just changed to AT&T U-verse for Internet and land-line phone via their fibre-optic connection. Within a week of the switch we suffered a (grid) power failure. Result: no phone or Internet! Not wanting that to happen again we bought this UPS system. It was very easy to connect and when tested (unplugged from the grid) it provided 4 hours of phone access (w/o computer being on) or more than an hour of combined phone and computer access. We feel more secure with this addition to our household!

this computer is fast and its apple... what more can I say.

12 core is where its at.

A great computer, with great customer support from B&H!

...A quality cable! works really well with no feedback

Works as expected Superior Apple quality with great customer service from B&h