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Dell Customer Care Email

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Dell Customer Care Email

2024-04-11 08:30:59

photo albums were delivered but there was a minor issue which customer service took care of with only one email. Good service and good customer care.

5
2024-04-04 02:36:33

outstanding customer care and product!!!

5
2024-07-22 06:50:26

Called customer care and got excellent service and help.

5
2024-09-08 09:58:23

I am totally satisfied about this product and the customer care from the shop.

5
2024-06-15 09:11:48

Awesome backup with the world's best customer care folks!

5
2024-06-07 06:52:30

I purchased a DJI Phantom 4 Pro V2.0 drone along with DJI Care Refresh on the same order from B&H. DJI is clear that DJI Care Refresh has to be registered within 48 hours of first activation of the drone. I activated the drone on Tuesday afternoon the day it was received. On Thursday morning I received an email from DJI with the subject of "DJI Care Refresh Service Agreement". Turns out that B&H will automatically activate the DJI Care Refresh when you buy it with a drone. I didn't see that mentioned anywhere in the description or in any other reviews so I thought it was worth pointing out. I was worried that I had not received an email from B&H with a DJI Care Refresh activation code on Thursday morning but a few minutes after that I did receive the email from DJI.

5
2024-08-11 09:58:36

Great customer care, quick response and great products.

5
2024-06-01 01:44:38

The product is like no other, the price is reasonable, and the customer care is world-class.

5
2024-08-17 06:21:57

Do you want to hear a good story? Read this.Just a few weeks after I posted my previous comment (read above) on this Vello cable, I received an email from B&H, asking if I would allow them to hand my contact information to Vello, because people there had read my comment and wanted to discuss the matter with me. I agreed.Two days later, I received a first email from The Gradus Group, owner of the Vello brand, which started a very polite exchange, and in which it was clear they showed me intention of settling things with me.A month after their initial contact, I had a new cable in hand, that fully works now. Wow! I really mean WOW! Apart from my post on B&H web site, I never made any attempt to contact Vello, because I thought that a $ cable did not worth the effort of trying. And yet, Vello took the lead and contacted me and made all the effort to make one of their customer satisfied. For a $ cable. WOW! If this is not an A1 customer service, then I wonder what customer service could be.So if you believe that posting a comment on B&H website does not worth the effort, that companies do not read these comments, well, maybe this story will change your mind.Hats off to Vello!

5
2024-07-23 06:26:24

I originally tried to buy a 1-year subscription from Amazon, but instead of just sending me a redeem code via email like B&H does, they now have an account-linking system that seems to only work if you aren't an existing Adobe customer. I had to get a refund through customer support. Then I bought two codes here, they were delivered within a few minutes and worked perfectly. Thanks B&H!

5