Gateway Computer Customer Support Phone Number

A great computer, with great customer support from B&H!

Quick services, phone support excellent, Customer service at the store is #1. If you not sure what you want the help you 100%

[This review was collected as part of a promotion.] I have a number of computers, from laptops to desktops, old and new, mostly on the Windows 10 platform. I needed a powered USB port hub to 1) increase the number of ports available and 2) to be able to support the power requirements of the peripherals and accessories that I attached to the computer. For example, I have a tablet that I use that is attached to my computer via USB, however, while I am using the tablet it loses its charge and the computer not able to provide enough power to re-charge it. Another example is to provide enough power to external harddrives. I do a lot of programming and technical work on my computers that I have different accessories attched to them - mouse, keyboards, external microphone, web and DSLR camera, smart phones/tablets, CD/DVD reader/burner, bluetooth and WiFi dongles, flash drives, etc. I have other USB port hubs that do not have the external power and it cannot support all the accessories I attached to them.

Everything worked great out of the box as soon as I signed into my iCloud account. I used the migration assistant to move my applications from my old computer to the new MacBook Pro. At that point Safari stopped working. I went online using my old computer and found Apple support. The site said to put in my telephone number and the product serial number and someone would call me back within two minutes. In less then the two minutes I received the callback and the woman at Apple stayed on the phone with me for a long time until she found that my old computer had a later version of Big Sur than my new computer. Once she had me download the latest update to the OS, Safari, as well as everything else worked perfectly. The excellent Apple support was great. The new machine works so much faster than my six year old iMac that it is unbelievable.

I have had to use AppleCare a number of times with initial glitches in synching all info from old devices. Phone support has been great, problems resolved without a lot of wait time.

Aarin went above and beyond with phone support today. He demonstrated what customer service is about! Thanks, Aarin

We had a great experience purchasing this from BH. Great customer phone support and they directed us to the perfect Mac we needed.

This product has exceeded my expectations. Beyond thrilled with the customer support I received over the phone to get questions answered and the deliver arrived a day earlier than quoted. I highly recommend this product

Great product and customer support.

Bought the SVG2482R Modem/Gateway to use for Comcast service; Phone and Internet. The online set-up with Comcast takes time, as the Modem took time(15 minutes) to activate and reboot and with the Comcast service in MN, but overall an easy process. Once connected, the performance is great ( 200 Mbps) for the Blast service. The only negative is that the modem is larger, than any previous modem/router I have had. So, had to get creative to hide it, but not affect the wireless in the house.