Managed Service Account Password Policy

[This review was collected as part of a promotion.] Excellent product that works as described. However, admin set up procedures to establish an account are most frustrating. Had to called CS twice for help with admin password being constantly rejected. Process to change password equally frustrating since I had a previous account. Had to call CS twice. Download of Nighthawk app using iPhone difficult due to password complications even after password was successfully re-set.

Amazing service after warranty - Fast return - Well managed.

The title says it all. Many people are upset with Adobes policy of subscription only service for their software. At least we can give a portion of our money to B&H. I love the service I have always gotten from B&H and I will continue doing business with them.

The service for the toner cartridge was prompt and efficient. Good policy to handle return of used cartridges.

I had to return my first sample, but B&H’s customer service and return policy cannot be better! The first one had excessive purple fringing and very soft across the field of view. Second copy is far better. I live in a city, so I have light pollution. Still, I went out on my deck on a clear night to shoot some stars to test infinity point. I shot 7 photos and went back in. In Lightroom, I discovered a satellite in two of the shots. It is clearly visible at 100% ! A very pleasant surprise especially considering I was shooting wide open! Highly recommend this lens, but if you get a bad copy, just return it and try again.

The DJI Care Refresh is a great insurance policy and is well worth the money. I have not had to use the DJI service but it is nice knowing if the $1,000 Mavic Air 2 should accidently crash, I can return the damaged drone, twice for a replacement, just don't lose it, you must return it. I also signed up for the 2nd year DJI Refresh Care Plus direct with DJI, not offered through their dealers apparently.

I ordered this battery over the phone and had exceptional customer service. They made me an account over the phone and was notified immediately when the shipped my battery out! MIND YOU they shipped my battery out RIGHT BEFORE THEY CLOSED ON THE SAME DAY. I only had to wait about 2-3 days for my package as they offer fast shipping for free. I will definitely do service with them again. You rock B&H !

Good insurance policy! No negatives.

I like your products because to genuine....! And your policy are to very good

Hopefully if damaged this policy repays for it self. As not had to claim yet.