Microsoft Cant Unlock Laptop With Admin Password

[This review was collected as part of a promotion.] Excellent product that works as described. However, admin set up procedures to establish an account are most frustrating. Had to called CS twice for help with admin password being constantly rejected. Process to change password equally frustrating since I had a previous account. Had to call CS twice. Download of Nighthawk app using iPhone difficult due to password complications even after password was successfully re-set.

I have used several types of laptop computers, but Microsoft Surface Pro 7 is more than I expected :)

I bought a laptop, recieved the security for free. Cant go wrong. If you want more than what is on your computer this will help with that.

Cant do without them.

....it appears so far. This is my second WD backup drive, and my first is still going strong and running flawlessly. I've tried ClickFree as a long-term storage solution, and it's been a bit of a nightmare. I bought this drive to replace it in fact, because I don't trust the aforementioned. This WD transfers files on & off itself quickly. It definitely is an External not a Removable, but it doesn't have the massive footprint (size) my old Verbatim External had. My one bone to pick: It is secure, yes. Kinda. When you install the software you can set it to always remain signed-in from your primary host-PC. Which makes sense, being that it's an External not a Removable! But I also use it with my laptop. I had to install the system-files on my laptop, then when I plug the drive into my laptop I need to manually run any one of the WD software applications so it prompts me for my password. Only after this can I see the drive when it's plugged-into my laptop. It would be nice if the drive was recognized but I was prompted for my password. I keep a copy of the system files off-disk, and I'm sure they're available free from WD's website.

Got the laptop for $899, so I liked the value. Love the Touch ID to unlock. Not good for gaming obviously but it doesn’t heat up that much otherwise(I’ve seen complaints about the fans) great laptop

I switched from a Microsoft laptop to the Ipad pro. The touch screen is to navigate , very fast operating system. Battery life is amazing, I go days without charging. The camera images are incredible, four speakers sound is good. i would recommend a screen saver and padded case to protect your investment. Great choice

I bought my laptop with B&H and Microsoft Office 365 pop-up with a discount and I didn't hesitate to add it to my cart.

As I become familiar with these, I now own two, I look at a year old uber powerful laptop an see nothing but limitations to the laptop form factor. Microsoft nailed usability with the Surface. If you have not yet experienced 30gb M.2 buss this will open your eyes on what is in store for the future. When my wife turned it on all she could say was, WOW. Yes, there are some limitations. The port is USB-C 10gb not thunderbolt. The screen is not 4K. But I am not editing video on this tiny computer, I do that on a gaming style workstation with monster color corrected monitors. but for the other 90% of the things I do on a computer, including watching Amazon Prime in bed, this is PERFECT.

I've been using the Microsoft Laptop since version 1 and it has consistently been an amazing piece of hardware! I was so glad to get the Microsoft Laptop 4 - it has great performace, lightweight, and is fast! Boot is super quick! Highly recommended for work or school.