Sony Customer Care Contact

outstanding customer care and product!!!

I Purchased this for my SONY-NEX5 Camera. B&H Customer care advices helped me find this T-Mount for my camera. because i didn't know which to purchase. after received it i tired fit it to my camera. found it's perfectly fitted.

Called customer care and got excellent service and help.

I am totally satisfied about this product and the customer care from the shop.

Awesome backup with the world's best customer care folks!

Great customer care, quick response and great products.

The product is like no other, the price is reasonable, and the customer care is world-class.

Laptop came in and fast shipping! Customer service are spot on and take care of their customers.

Do you want to hear a good story? Read this.Just a few weeks after I posted my previous comment (read above) on this Vello cable, I received an email from B&H, asking if I would allow them to hand my contact information to Vello, because people there had read my comment and wanted to discuss the matter with me. I agreed.Two days later, I received a first email from The Gradus Group, owner of the Vello brand, which started a very polite exchange, and in which it was clear they showed me intention of settling things with me.A month after their initial contact, I had a new cable in hand, that fully works now. Wow! I really mean WOW! Apart from my post on B&H web site, I never made any attempt to contact Vello, because I thought that a $ cable did not worth the effort of trying. And yet, Vello took the lead and contacted me and made all the effort to make one of their customer satisfied. For a $ cable. WOW! If this is not an A1 customer service, then I wonder what customer service could be.So if you believe that posting a comment on B&H website does not worth the effort, that companies do not read these comments, well, maybe this story will change your mind.Hats off to Vello!

This product was sent to me as a replacement for another unit that failed. Customer service was excellent. This replacement was sent within a few days of the initial contact. I love this product. The light is very bright. It does not have the adjustable beam like my original one did, but that's not a big deal. Battery life is good. This is perfect for walking the dog at night, and for doing fix it jobs around the house. I would definitely purchase one again, and have bought a few as gifts.