Sony Playstation Customer Support Live Chat

Really love the live chat feature that B and H provides. Immediate customer service.

Good customer service via live chat.� Item arrived as scheduled and described.

[This review was collected as part of a promotion.] Best customer service around. Especially the live chat while in the field trying to work it out. Quick and easy.

I was able to chat with customer support which steered me in the right direction. I was able to maximize my PC memory at a reasonable price (certainly cheaper than a new machine). This and the new SSD has given the machine a new life.

I've been ordering from B&H for over a decade (photo+computer) - they have the best of the best technical support team - both as a 'Live Chat' or phone call. This is so important for my work and my students. They are generous with their time and sharing expertise.

I bought this mic after being recommended by B&H live chat. For the price point that this mic is at, I was expecting something mediocre. It turns out that I really like the audio quality. The design is very intelligent and shows me that Sony knows what they are dong and they have experience with making diamonds. The XLR cable that comes in the box is light weight. The mic is light weight. They provide an excellent wind screen. It fits well on my Sony PXWX 70 camcorder. I would even use this as a boom mic for short film work. I think that Sony is under rated and that if put to the test, it may even be better than some of the Sennheiser and Rode mics. My advice is for you to try it for yourself. It is an electret mic, so keep it away from condensation and water.

We do live chat YouTube videos using OBS software and a slew of different Sony cameras that have Mini HDMI outputs of course we have the supplied Sony cable that goes from a mini HDMI to a full HDMI size and plugging this in to the Magwell USB capture device work perfect it was Plug and Play. Our last livestream was 5 hours straight and not once did we have any issue with overheating of the unit as discussed on other reviews. It did get hot and it was suspended in air to stay as cool as possible however it was not an issue. No signal drop and we broadcast at 1080p 60 frames per second.

You guys always have great customer support, very much appreciate a live person to talk to and who is nice and helpful. Thank you and thats why I have bought your product for years.

Worth my money. Staff response so quick in live chat and very helpful.

Purchased to use with an external/supplementary monitor for my SONY FDR-AX700 upon recommendation of customer support.  Fits perfectly into the shoe on top of the camera.