Sony Playstation Network Chat Support

This is a (nearly) perfect phone for me because it has 3 things: 1) 3.5mm Headphone jack 2) 16mm, 24mm, and 60mm (12MP) equivalent lenses (w/ high-end Sony quality video and camera app! RAW, 4K, Advanced DSLR-like features, etc.) 3) USB-C (USB 3.1) with support for workstation docking (keyboard/video/mouse) Other niceties include: - Wireless Qi charging - IP56/IP68 dust/water resistance - Bright and colorful OLED screen - 120hz screen refresh rate (buttery smooth!) - Snapdragon 8 Gen1 SoC (8 cores) w/ 8GB RAM and 128GB internal storage - 2 nanoSIM slots and 1 microSD card slot (supports upto 1TB) - Snappy biometric (fingerprint) unlock - 5G phone network (with 4G/LTE, 3G, and 2G) - WiFi6E network support (yes, it does the new 6Ghz band, too!) - 5000 mAh battery! - Dedicated shutter release button (with half-press focus lock, like a camera!) - WiFi texting via the standard Google Messages app, but... Unfortunately, there are 2 things about it that I was disappointed to discover: 1) No WiFi calling. From what I've read on the Internet, this is actually the fault of the carrier (Verizon, T-Mobile, et al.), but Sony seems to get the blame. It's not a deal breaker for me, but for some folks who make a lot of phone calls and don't have good cell tower coverage, this could really make life tough. 2) Thermal management really is mediocre. Or rather, this phone does get warm from time to time. While I don't play games on my phone, I have noticed that using the video recording and the phone app extensively will get this phone rather warm. Otherwise, it is a normal temperature.

You have 24\7 chat support if you need help, can control using a laptop\desktop or a mobile phone

The support person on chat recommended this cable for my Pentax K70. It worked exactly as advertised.

works just great, and it is small, and costs less than other options, and looks nice... thanks to the chat support guys for this recommendation!

My Sony Bravia is the best, and my PlayStation. The best gaming system with best television how can you go wrong.

I've been ordering from B&H for over a decade (photo+computer) - they have the best of the best technical support team - both as a 'Live Chat' or phone call. This is so important for my work and my students. They are generous with their time and sharing expertise.

I was able to chat with customer support which steered me in the right direction. I was able to maximize my PC memory at a reasonable price (certainly cheaper than a new machine). This and the new SSD has given the machine a new life.

thought there was software to load, tedh support chat informed me there is no need, also helped with the main issue, great company

I received this item on March 24, 2020, and have used it daily since then. I rate the unit itself highly. But not the support I tried to get from Crucial. It gets no stars. I was unable to get my laptop to recognize the unit initially and opened a chat with Crucial support. The tech asked a question or two and then, without asking if I wanted a refund or replacement, asked if I had bought the unit from Crucial. When he learned that I bought it from B&H, he was through with me. I left the chat with the intention of calling B&H for refund or replacement instructions, but decided to research the issue to see if I might be able to install the unit without further “help”. I finally found a way to do so, and, as I say above, am happy with the unit. (I have the full chat available, should you wish to see it.)

They had a hard to find camera battery, chat support was very helpful and the battery was delivered in a few days!