Keep your setup protected with the 5-Year Extended Warranty for OG4 from BirdDog. Combined with the standard 2-year product warranty for a total coverage of 5 years, this manufacturer extended warranty applies to parts and labor. Tech support is also included in the extended warranty. Please note that this product must be purchased at the time of original equipment purchase and cannot be extended further.

For Birddog OG4 NDI Card    Manufacturer Extended Warranty    Covers Parts & Labor    Includes Tech Support

Related Questions and Answers

Q: 1. What is the difference between the birddog play and the birddog flex decoder?

A: The main differences with the Birddog Flex decoder and the BirdDog PLAY 4K NDI Player would be that the Flex offers Tally, and talkback support.

Q: 2. If I am using the HDMI input to transmit NDI, can the output be used as a pass-through? Or does only one HDMI port work at a time?

A: Yes you can. According to Bird Dog the output can be used as a pass-thru.

Q: 3. How much bandwidth does each unit use?

A: The BirdDog PLAY 4K NDI Player supports NDI|HX2 and full NDI standards. The bandwidth required depends on the NDI standard and resolution that you work with. You can see the bandwidth needs by resolution, frame rate, and NDI standard here: https://bhpho.to/4dv12wD.

Q: 4. does this support 1920x1200?

A: The BirdDog Mini HDMI to NDI Encoder/Decoder (B&H# BIBDMINIHDMI) supports up to 1080p 59.94fps, which sometimes is called 1080/60p. That's 1920 x 1080. It will not support 1920 x 1200 and does not feature a scaler to downres to that resolution. But you could add a device to change the resolution (or perhaps just use a lower resolution output from your video source) and still use it.

Q: 5. Does this support portrait orientation?

A: No, only landscape (or standard) orientation is available at this time.

Q: 6. Can this item be controlled with the Birddog Connect Software?

A: Yes, You will be able to send a BirdDog Cloud Connect video/audio stream to a BirdDog PLAY if the broadcaster/endpoint/company account has a Cloud License and Cloud Connect setup. The end-user with the PLAY scans or types in a code to view their available streams. Streams on BirdDog Cloud Connect can be organized in groups with specific PIN # access. Cloud Connect Groups have customizable branding options for uploading logos and colors to match agency and client productions. Beta signups for Cloud Connect are at the bottom of this page: https://birddog.tv/cloudconnect-overview/

Q: 7. Does an NDI source have to be selected at startup or can it autoplay the previously selected source?

A: The unit has an Automatic Source Detection function that automatically scans your network for NDI sources and brings them up with a thumbnail view. Thus, any NDI source that had been established will automatically be found first.

Q: 8. How do you control birddog play and choose a source if the tv it is connected to does not have a remote?

A: You could work with a Universal IR remote if you don't have a TV remote.

Q: 9. Can this device receive NDI'HX streams or is it limited to full NDI?

A: The BirdDog wallplates are limited to Full NDI and have no NDI|HX support.

Q: 10. Is there WiFi built it or how can we add WiFi?

A: No, this product does not support WiFi. You would have to connect the NDI Network via Ethernet.