Stay protected and minimize downtime with 3-Year HPE Foundation Care with Next Business Day Exchange for Instant ON 1930 from Aruba. Providing three years of coverage, this manufacturer service plan includes next business day advance parts exchange after remote diagnosis. Plus, get 9x5 hardware support and 24x7 software support and updates. A prepaid shipping label included with the replacement part streamlines the return process.

Please note, service is available 24 hours per day, Monday through Sunday, including HPE holidays. For calls received before 2:00 p.m. local time on HPE standard business days and excluding HPE holidays, HPE will ship a replacement product to the Customer's site for delivery on the next business day after the service request has been received and acknowledged by HPE. Service calls received after 2:00 p.m. will be logged the next business day and serviced within the following business day. Delivery time may vary based on geographic location. All hardware replacement product delivery times are subject to local availability.

For Instant ON 1930 24G PoE Switch    Manufacturer Service Plan    Next Business Day Hardware Exchange    Includes 9x5 Hardware Support    24x7 Support & Updates for Software    Prepaid Shipping Label

Recover from issues quickly with advance parts exchange, allowing you to receive a replacement part before HPE has received the defective one. Please note, advance parts exchange is available after remote diagnosis.

Hewlett Packard Enterprise has established formal escalation procedures to facilitate the resolution of complex incidents. Local Hewlett Packard Enterprise management coordinates incident escalation, enlisting the skills of appropriate HPE resources and selected third parties to assist with problem solving.

Once a software problem is logged, a Hewlett Packard Enterprise Solution Center engineer will respond to the call within two hours. HPE provides corrective support to help resolve identifiable and customer-reproducible software product problems. HPE also provides support to help the Customer identify problems that are difficult to reproduce. In addition, HPE provides the Customer with assistance in troubleshooting problems and determining configuration parameters for supported configurations.

Access Hewlett Packard Enterprise technical resources via telephone, electronic communication, or fax, where locally available, and get assistance in resolving software implementation or operations problems.

As part of this service plan, Hewlett Packard Enterprise provides access to commercially available electronic and Web-based tools. Customers have access to the following services:

• Certain capabilities that are made available to registered users, subscribing to hardware related proactive service notifications, and participating in support forums for solving problems and sharing best practices with other registered users
• Expanded Web-based searches of technical support documents to help facilitate problem-solving
• A search of Hewlett Packard Enterprise and third-party hosted knowledge databases for certain third-party products in order to retrieve product information, get answers to support questions, and participate in support forums; please note, this service may be limited by third-party access restrictions

• Prepaid shipping label, materials, and instructions
• Firmware updates for select products
• Operational support and advice for software

Related Questions and Answers

Q: 1. The review states that the lens will not fit in the exchange pouch with the hood on it. Will the lens fit with the hood inversed on it? If not, what are you suppose to do with the hood?

A: this will fit with reverts hood , but as this is lens exchanger it will make it much more comfortable to switch lenses without hoods attached

Q: 2. Does it come with the stand?

A: Included in the box with the Aruba Instant On AP11D Desk/Wall Access Point With DC Power Adapter and Cord, would be the following., Aruba Instant On AP11D Desk/Wall Access Point With DC Power Adapter and Cord, DC Power Adapter and Cord, Single-Gang Mount Kit, Desk Mount Kit with RJ45 Jumper Cable, Ethernet Cable, 24/7 Phone Support for 90 Days, and Limited 2-Year Warranty with Chat Support.

Q: 3. Cn I use this on Leica e60 lens?

A: Yes, you can use the LEE Filters 60mm Adapter Ring for Foundation Kit on a Leica lens that has a 60mm filter thread. The adapter ring is designed to work with the LEE Filters Foundation Kit (BH #LEFK).

Q: 4. Will this work changing between RF 70-200 f4 and RF 24-105 f4?

A: Yes, the ProTactic Lens Exchange 100 AW can work when changing between a Canon RF 70-200mm f/4L lens or a RF 24-105mm f/4L lens.

Q: 5. Will it fit Sigma 70-200 with converter Sigma MC-11?

A: Yes, this would fit the Sigma 70-200 with an MC-11 on top.

Q: 6. Does this require an Aruba account and/or cloud-based management? I need to set up an air-gapped network and all network management/configuration needs to happen locally. This would be attached via a 1Gbps port on an existing managed router.

A: Yes, the Aruba Instant On AP22 Dual-Band Access Point with 12V Power Adapter require an Aruba account for setup. A local connection can suffice as well. More information can be found at https://www.arubainstanton.com/techdocs/en/content/get-started/application-login.htm

Q: 7. Does this power supply give you Power over Ip or is this for local power of the AP11?

A: The power supply is for locally powering the AP11.

Q: 8. Lights keep flashing green

A: A flashing green light on the power light means that there is an issue with the AP and it is booting. You might want to try logging into it and making sure you have the latest firmware on the unit.

Q: 9. What's the point of an AP that supports wifi 6 and 1.7 gps throughput, if the uplink to the AP only supports 1 gbps?

A: This would be from one AP to another.

Q: 10. Is the JL807A#ABA (24-ports w/PoE++) model rack mountable?

A: The Aruba Instant On 1960 24G 2XGT 24-Port Gigabit PoE++ Compliant Managed Network Switch with SFP+ would be compatible with a 1RU rack space.