This NewTek 10-Hour Professional Services Plan is a block purchase of ten hours of professional services related to your NewTek product. These services include product training, commissioning, workflow design and commissioning, installation oversight, interface customization, system automation, and solution support.

The support plan expires after 18 months, and a three-week notice is required to arrange for the service. Please note that the service plan does not cover travel or travel-related expenses.

Covers On-Site Service Time    Covers Commissioning, Training    Covers Installation, Workflow Design    Covers Interface Customization    Covers System Automation    Covers Solution Support    Valid for 18 Months    3-Week Notice Is Required    Travel and Related Expenses Not Covered

Enlist NewTek Professional Services to personally evaluate your product integration and workflow. Our technical experts will confirm proper installation, connection, configuration, and interoperation to ensure desired performance and results.

Prepare for success with the only source for on-site, factory-authorized NewTek product training. NewTek's professional instructors will guide your team through your choice of standard training sessions or lead them through a custom training program designed just for you.

Tap into the deep product knowledge and industry experience of seasoned professionals at the design stage, to resolve a production dilemma, or to plan a technology upgrade. Offering invaluable analysis, insight, and recommendations, NewTek Professional Services experts have the know-how to turn your "what-if" into a best practice.

Increase the efficiency and productivity of your productions, collaborating with video specialists to design and develop sophisticated applications for automation and control that are unique to your needs, or to simplify your workflow for operators of any experience level.

Related Questions and Answers

Q: 1. Is there an option to sync audio to video, when audio comes from external surface earlier than video?

A: Yes, there is control over audio latency/sync when bringing audio into the Vizrt TriCaster TC1 and Flex Control Panel Bundle.

Q: 2. I don't see 16 NDI input on back of switcher, it is another open card you need to add ?

A: With the NewTek TriCaster TC1 (2 RU), 16 NDI inputs can be brought over a network, or one can use an encoder connected to the network like the NewTek NC2 Studio I/O Module, which converts SDI feeds into NDI. See the link below: https://bhpho.to/3AIFrB8

Q: 3. If i want to use this with an existing setup of 8 SDI cameras and 2 laptops, will I have to convert an additional 6 inputs to NDI? Is there a a larger scale solution than buying 6 (or more) individual converters?

A: This has 4 SDI inputs. If you wanted to have an additional 6 sources going in, they would need to be through NDI. Newtek offers tools to make a PC an NDI Source and for the other cameras you'd need SDI to NDI converters. https://bhpho.to/3k59AyC

Q: 4. When it says "4 HD-SDI or 8 NDI Sources" does that mean you can either chose to bring the video in via just 8 NDI OR 4 SDI or can you bring in 4 sdi and 8 ndi total or a max of 8 mix bag between SDI and/NDI?

A: The NewTek TriCaster TC410 Plus can accommodate up to 8 inputs. You are able to mix and match SDI and NDI sources to make up the 8 inputs.

Q: 5. Would this work with a Tricaster 8000 Control Surface?

A: The NewTek TriCaster Mini X HDMI is compatible with the following controller: TC1SP, MiniCS, TC1LP, 8000CS, 860CS, 460CS, 460CS, 40CS, TW850, and LC11. See the link below: https://bhpho.to/460XmR0

Q: 6. it has Dante listed as a audio Transport Protocol. Does it come with Dante already installed or is it just Dante capable?

A: The Vizrt TriCaster TC410 Plus is dante capable. However it does require a Dante Virtual Soundcard license from Audinate (sold separately) Audinate Dante Virtual Soundcard Software Token BH #AUDVSTKRES

Q: 7. Does the Newtek TC410 Plus include 2 monitors, computer keyboard and switcher?

A: No, those items are not included with the NewTek TriCaster TC410 Plus. A purchase of this NewTek TriCaster TC410 Plus includes the following items: NewTek TriCaster TC410 Plus Rack Ears Limited 1-Year Warranty

Q: 8. Are there inputs that allow the addition of subtitles and graphics to the video without additional hardware?

A: this offers all the standard subtitles and graphics supported by the Newtek Tricaster systems

Q: 9. Can this switcher create a picture-in-picture effect from 2 video sources?

A: Yes, picture in picture will be supported.

Q: 10. I could not find manual to Tricasters. Could you direct me to gather a copy?

A: You can find a manual for the Vizrt TriCaster TC1 (2 RU) here: https://bhpho.to/3VXY8Li.