Keep your hardware protected with the 4-Year Active Care Next Business Day Onsite Support Plan for Desktops from HP. Providing 4 years of coverage, this manufacturer support plan provides next business day onsite hardware support following remote diagnosis. Replacement parts and materials are included in the support plan, as are formal escalation procedures and management and access to electronic support information and tools. Plus, take advantage of predictive support with proactive alerts and notifications as well as hardware monitoring for fleet devices.

Please note, to take advantage of this warranty, your hardware must currently be under its native warranty. Service starts on the date of your hardware purchase, and service levels and response times may vary depending on your geographic location.

For Select HP Desktops    Manufacturer Support Plan    Next Business Day Onsite Support    Proactive Alerts & Predictive Support    Includes Replacement Parts & Materials    HP Remote System Access and Support

Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

This support plan is compatible with select HP ZBook Create G7, Firefly 14" G8, Firefly 15.6" G8, Fury 15.6" G8, Fury 17.3" G8, Power 15.6" G8, Power G7, Studio 15.6" G8, and Studio G7 mobile workstations.

Related Questions and Answers

Q: 1. will it work with a 2011 Apple Mac mini?

A: Yes, the Acer SB272 27" Business Monitor BH #ACSB272BI is compatible with a Mac Mini from 2011. You will need to get a cable like the Rocstor Rocpro Mini DisplayPort Male to HDMI Male Cable (6', Black) BH #ROY10C196B1.

Q: 2. Is the 1200 MAH internal battery user replaceable? All batteries die sooner or later.

A: It is not replaceable.

Q: 3. Will this work with Fujifilm X-T2?

A: You need to purchase an adapter for your battery slot. Tether Tools Relay Camera Coupler for Fujifilm Cameras with NP-W126 Battery

Q: 4. Does it still allow magnetic charging or will it interfere?

A: The Magnus Magnetic Smartphone Mount for Tripods & Desktops would block the wireless charger.

Q: 5. How long is the warranty?

A: The Acer SB272 27" Business Monitor is sold with a Limited 3-Year Manufacturer Warranty.

Q: 6. Will it work with an iPhone 13 Pro?

A: The item will work with any smartphone. The stand will come with an Adhesive and Non-Adhesive Magnetic Metal Plate to be applied on the back of the phone. The Non-Adhesive option can be placed in a phones case.

Q: 7. Will this product work with name brand DC couplers? For example, I have the Panasonic DMW-DCC8 and DMW-DCC6 couplers for my FZ1000 and FZ80 respectively... will this product plug into these DC couplers, or would I need to buy the DC couplers made by Tether Tools?

A: I have two of these that I run on GH5 and GH5s's using the Anker 13,000mah pack. I have only tested it with the Tether Tools adapter, but it sounds like it should work with the Panasonic adapter equally from what I read. I actually ran full tests just this week. On the GH5s at 4K/30p/100mbps with the display screen open/on, I shut it off when the Case Relay was red but still running at 7 hours and 50 minutes! I also tried on the GH5 and was getting around 7 hours or so. I ran the GH5 with the Panasonic XLR adapter and two SM81 mic's on phantom power and it ran for 6 1/2 hours continuous.

Q: 8. How do I activate the audio feature?

A: The audio controls would be in which ever software your using to control the webcam.

Q: 9. I have an iPhone 14 but I don't use the MagSafe on it. Can I use the Magnus or will it hurt my phone?

A: You can use the Magnus Magnetic Smartphone Mount for Tripods & Desktops on your iPhone 14.

Q: 10. I returned my magic pro and I'm receiving the replacement soon. I just found out that there is a care refresh program. Can i still purchase the care refresh since I'm receiving a new replacement?

A: Hello Areen. If you are receiving a brand new, unactivated aircraft from B&H, DJI Care Refresh can be applied. Thanks.