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The plan works alongside the standard one-year product warranty without replacing the warranty, and its enhanced coverage provides an extended hardware warranty, remote issue diagnosis, access to the NewTek knowledgebase, software updates and bug fixes, a 25% discount on NewTek online classes, and priority email response times.

24/5 Global Chat/Email Support    Extended Warranty on Physical Products    Software Upgrades, Fixes, and Patches    25% Off NewTek Online Classes    Remote Hardware Problem Diagnosis    Access to NewTek Knowledgebase

Includes extended one-year hardware warranty

Access to NewTek knowledgebase

Global 24/5 ProTek global email and chat support access

Remote hardware diagnosis

25% discount on NewTek University online classes

Expedited support response times

Related Questions and Answers

Q: 1. Have focus and zoom controls been added to this when using an ATEM and Blackmagic studio cameras?

A: Yes, focus and zoom control is available with the Blackmagic Design ATEM Camera Control Panel.

Q: 2. Where can I get a replacement black ring gasket that is on the outside?

A: Unfortunately replacement parts are not available at B&H. Please contact Atlas Sound directly for assistance. a href= http://www.atlassound.com/contactmap target= _blank http://www.atlassound.com/contactmap/a

Q: 3. Does this work with Atem Mini Extreme ISO & BMPCC4K?

A: Yes, the Blackmagic Design ATEM Camera Control Panel will work together with the Blackmagic Design ATEM Mini Extreme ISO and the Blackmagic Design Pocket Cinema Camera 4K.

Q: 4. Using BM Ursa Broadcast cameras will this unit work with the Tricaster TC 1 switcher?

A: The Blackmagic Design ATEM Camera Control Panel is designed to be used with Black Magic Atem switcher models. It would not be compatible with the NewTek Tricaster.

Q: 5. How would this function with a 32x32 or 64x64 router? Is there a bank select style switch?

A: My controller only controls 16. If you need to control 32 or 64 you must buy a controller with the same amount of buttons. This basically controls a box that is located elsewhere. You put the controller in a convenient spot and the box is somewhere else. There is a cable between them. The controller has the buttons and the actual box has the BNC's connected to it. You just buy a controller that has the 64 or 32 buttons that you need.

Q: 6. Will this work with black magic Gen 1 Cinema Camera

A: No it will not.

Q: 7. Which media player use this Vizrt Flex Control Panel for TriCaster Devices?

A: The Vizrt Flex Control Panel for TriCaster Devices is designed to be used with TriCaster devices. Please see this link for a list of the TriCaster models compatible with the Flex Control Panel: https://bhpho.to/3QN22Up.

Q: 8. Is it possible to operate all the switcher functionality with the software (without having to use the physical control panel)?

A: For questions regarding the functionality of the NewTek TriCaster TC1 Video Switcher & Small Control Panel Kit, please contact the Studio Sales Team Studio Sales Team at TheStudio@bhphoto.com.

Q: 9. Can this control panel control URSA Broadcast cameras without an ATEM switcher?

A: No. All camera control electronics hardware is inside ATEM switchers. This panel is a control surface that needs to connect to an ATEM for camera control.

Q: 10. Can I control the Arri Amira with this panel?

A: You cannot. This only controls select Blackmagic cameras.