Telestream Premium Support First Year For Switch Pro (mandatory)
- Product Code: ga117124
-
The Premium Support First Year for Switch Pro from Telestream provides a first year mandatory support plan for professionals using Switch Pro. Play various web and professional media formats, inspect and adjust file properties, and easily export as new files. Designed for media professionals, Switch Pro is a complete software solution for professional media quality control with support for visual file inspection and single file transcoding.
The plan offers the standard support, which includes knowledge base, community forum, and social media access with Premium Support providing priority response time from the online/email case submission, phone support for direct access to Switch Pro experts, free software updates and upgrades, and remote access services of support technicians for real-time problem solving.
Compatible with Switch Pro Inspects and Adjusts File Properties Online Case Submission, Online Forum Phone Support, Knowledge Base Remote Access Service for Technicians Software Updates and Upgrades Social Media Access
Parameters | |
---|---|
Compatibility | Switch Pro |
Related Questions and Answers
Q: 1. Is this the newest version of Wirecast Pro (14.0.4)?
A: Yes, this would be the latest version.
Q: 2. Are the holes on the ends suitable to just place on top of 2 C-Stands or is there a similar product that is? Otherwise what else do I need? Does it need to be extended at certain positions to 'lock' in place to be strong or can you put at any position? Lastly I see in one of the comments this has been discontinued but still available???
A: Each end of the cross bar is suitable to fit over a 5/8" stud, even the studs on a C-stand which are the same size. We have not heard any plans of this product being discontinued on the manufacturer's end.
Q: 3. Does the support rod slides out if there is no Y shape support attached to one end? Can people easily lose the center rod?
A: Yes it would slide out.
Q: 4. Hi, what is the minimum focusing distance of the adapter? does it have a filter tray to put 4x4 filters on it? Thanks.
A: The minimum focus distance is about 1' and it is possible to use 4x4 or P size filters, you would need the filter tray made for this by Letus
Q: 5. Please advise, what is the length of the central cylinder?
A: Hello Ievgen,Thank you for contacting us! The length of the central cylinder is 2 inches long. That is without the 1/4-20 - 3/8-16 bolt on top of the cylinder. If you include the bolt, the total length is 2 3/4 inches.We hope this helps and we thank you for your interest in our products.The SHAPE team
Q: 6. What is the load capacity of this lens support? Im using this to support a 3lbs lens with a clamped- on 4x5.65 matte box with full 3 heavy filters
A: There is no listed weight specification for the SHAPE universal lens support pro, but it can hold a good amount of weight due to its design.
Q: 7. will this work with the Xeen cinema lenses support foot?
A: Yes, when paired with an appropriate 15mm rod system, such as the SHAPE Compact Revolt Shoulder Baseplate (SKU: SHBP20), this lens support should work well with most Xeen lens and camera set ups, although some camera systems may require a riser on the camera side such as the Shape Paparazzi Riser SHRISERPA1.
Q: 8. works with Cavision Rods Bracket for 15mm Rod System that is 60mm spaced rods? tks!
A: Hello Maria,Thank you for your question! If the Cavision Rod system is 15mm lightweight, which is an industry standard, then yes.Our Lens support pro is a very versatile unit which provides you with a very solid support for most lenses on the market.We hope this helps and we thank you for your interest in our products.The SHAPE team
Q: 9. Is the diameter of the support rod 15mm?
A: Yes, this supports 15mm rods.
Q: 10. Hi, what's the minimum height I can achieve with the 1/4" 20 head? I have only 1.1cm of clearance between my rod and my cine lens foot.
A: Yes, The SHAPE Universal Lens Support Pro has a minimum supported distance of 1.1cm The minimum height is actually 1.1 cm, meaning the silver tube is all the way down inside the rod bracket, only the ¼-20 thread is above the rod bracket opening. Also, The whole lens support can be installed upside down by the way for even more clearance.
Top Bestselling Products
Yelangu D201 Dslr Pro Shoulder Support Rig
$1,350.00 $1,795.50
Ready Rig Shoulder Support Replacement Kit (right)
$749.97 $914.96
Manfrotto Ezybox Pro Switch Softbox (large, 17.3 X 35" / 35 X 35")
$629.64 $1,007.42
Edelkrone Dollyplus Pro
$3,897.00 $5,806.53
Westcott Pro Light Mods (1 X 4')
$329.70 $448.39
Westcott Pro Light Mod (3 X 4')
$359.70 $453.22
Westcott Pro Light Mod (3 X 3', 2-pack)
$629.70 $982.33
Westcott Beauty Dish Switch By Manny Ortiz (36", Silver Interior)
$719.70 $1,007.58
Ubiquiti Networks Unifi Switch Pro 24-port Gigabit Managed Switch With Sfp+
$1,197.00 $1,568.07
Ubiquiti Networks Uisp Switch Pro 24-port Gigabit Poe+ Compliant Managed Switch
$1,137.00 $1,432.62
Westcott Rapid Box Switch Strip Softbox 1 X 3
$569.70 $871.64
Matthews Round Backdrop Ear
$261.00 $368.01
Logitech G Extreme 3d Pro Joystick
$104.97 $155.36
Pyle Pro Pdc21 Direct Box
$38.97 $53.00
Tiffen 49mm Pro-mist 1 Filter
$168.24 $203.57
Tiffen 49mm Pro-mist 2 Filter
$104.70 $141.34
Kase Skyeye Solid Nd Filter (170x170mm, 6-stop)
$599.85 $881.78
Products You May Like
Creality K2 Plus Combo Multi-color 3d Printer
$4,497.00 $5,756.16
Blackrapid Wrist Camera Strap
$104.85 $142.60
Canare 4s11 Speaker Cable 2 Banana To 4 Spade (20')
$262.50 $404.25
Foma Fomabrom Fb Grade 3 B&w Paper (16 X 20", 25 Sheets, Matte)
$509.97 $627.26
Manfrotto Compact Aluminum Monopod (pink)
$44.85 $56.96
Microsoft Surface Mobile Mouse & Pen Kit (ice Blue)
$343.53 $439.72
Lilliput Pvm210s 21.5" 3g-sdi/hdmi Professional Production Monitor
$1,797.00 $2,605.65
Epson Ds Transfer Adhesive Textile Paper Ii (64" X 350' Roll)
$642.00 $885.96
Alogic 100w Rapid Power 4-port Usb Pd Gan Charger (white)
$182.97 $252.50
Teradek Antenna Array For Bolt 4k 4.9-7.3 Ghz (v-mount)
$4,470.00 $5,766.30
Bright Tangerine Joyce 15mm Studio Lens Support
$1,030.59 $1,587.11
Tiffen Black Fog Filter (4 X 4", Grade 2)
$738.00 $988.92
Kondor Blue 15mm Rod Parallel Nato Clamp (space Gray)
$110.97 $172.00
Litepanels Studio X5 Daylight Led Fresnel Light (standard Yoke, Us Power Cable)
$11,485.50 $15,620.28
Ultimate Support Ts-80b Aluminum Speaker Stand (matte Black)
$299.97 $458.95
Velvetlight Battery Plate For Velvet Light 2 Led Light (dual V-mount)
$1,213.65 $1,844.75