This 1-year subscription for SCRATCH Play Pro Maintenance/Support provides you with annual support for your Assimilate SCRATCH Play Pro full software license. The license includes email support, as well as access to the support website and online forums. You can also receive software updates, fixes, and downloads. Like the Live Assist software, the support license is compatible with both macOS and Windows systems.

For SCRATCH Play Pro Software    Email Support, Access to Support Website    Software Updates and Downloads    For macOS and Windows

Related Questions and Answers

Q: 1. Is there a difference between purchasing the card for download or just purchasing the download?

A: I was told by B&H that I would be receiving an actual disk with the software on it. I did not. I did receive a card only with an activation number on it. I went to my Adobe account, then to the Creative Cloud, entered my activation number an downloaded PS. It all worked fine, but I expected a CD/DVD with the software on it. The PS is incredible though.

Q: 2. I am new to photo editing. What happens to your access of your photo library when your subscription expires. Do you have to renew to get access? I don't like the idea that you can loose your photos should my subscription expires. I would prefer to transfer my photos to an external hard rive like I do now with my Apple Photos application.

A: When you use a program like Lightroom, you will have to create initially what is referred to as a Catalog. The Catalog is only accessible through the program and that is what keeps all your edits and any other changes you have made to your photos. The actual location of the photos is determined by the user, generally on an external hard drive. If you don't renew, you wouldn't lose access to any of the photos on your external hard drive but you wouldn't be able to work on the catalog anymore. If you had any information in the cloud, you would need to make sure to get that offline if you do not already have it.

Q: 3. I reside in Monrovia, Liberia. I had the trial version of Adobe Creative Cloud. I am now trying to activate my membership, but I'm being restricted due to where I live. Is there a way to handle this country restriction?

A: Hi, the better way is to create an U S account and activate it

Q: 4. is annual subscription cancelable at anniversary of subscription?

A: Yes, you will be able to cancel once the 1-year subscription is over.

Q: 5. Will Adobe CC support my EOS 5D mark IV?

A: I have no problem editing photos take with a 5D Mark IV.

Q: 6. Does the 20gb photography plan also include Lightroom Classic? The description only shows Lightroom CC and Photoshop.

A: Yes, the photography plan also includes LRCC, as well as Photoshop Express and Photoshop Camera. For more details on each, please see https://www.adobe.com/creativecloud/photography.html

Q: 7. Will it run on MAC OS Mojave 10.14.1?

A: Yes it will. The program supports 10.12 and higher.

Q: 8. Any reason this would only extend my subscription 11 months not 12? My expire date was Aug 20, 2017 but after I put in the code, now it's only July 20, 2018.

A: Yes just keep track and contact Adobe to make sure they know when you should expire. It's a nice deal to get a year's worth thru B & H instead of paying more by the month.

Q: 9. Can this only be used on one computer? Can it ever be removed and reinstalled on a new PC or Mac? I can't imagine it would not.

A: Yes. it can be removed and reinstalled.

Q: 10. I have an older Mac with a 2.8Ghz i7 processor. Would these softwares work? I understand that they may run slower. I don't what to purchase this bundle and later find out that I cannot use them.

A: The Adobe Creative Cloud Photography Plan with 20GB Cloud Storage (12-Month Subscription, Download) BH #ADCCPP12MS system requirements are as follows: Processor: Intel processor with 64-bit support; 2 GHz or faster processor. Operating system: macOS Mojave (version 10.14) or later RAM : 8GB or higher If you meet those requirements, you will be able to run it.