The 20TB Hard Drive Enterprise Module from SymplySPARK is a replacement module allowing you to scale a device within the SymplyFIRST product family to the needs of your business. It can replace a populated or failed drive with ease thanks to the integrated secure thumb screw lock, enabling you to slide and secure the drive in place, ensuring it remains in place.

For Select SymplySPARK Products    20TB Maximum Capacity    Secure Thumb Screw Lock

Related Questions and Answers

Q: 1. does this unit come with a bracket/stand to stand on it's side ?

A: The SanDisk Professional 12TB G-DRIVE Enterprise-Class USB 3.2 Gen 2 External Hard Drive does not come with any stand or bracket to allow it to stand on its side.

Q: 2. What is the warranty for these drives?

A: This product has a Limited 5-Year Warranty.

Q: 3. What's the difference between Enterprise Capacity and Enterprise ? I suspect that the capacity one is less of a drive with less warranty?

A: All of the Seagate Enterprise drives are Enterprise Capacity. They are the same.

Q: 4. if this new drive is defective who do we call for tech support?

A: Seagate because they warranty it for 5 years

Q: 5. Will this hard drive work with a DROBO 5Bay?

A: The Seagate ST6000VN0011 3.5 Enterprise NAS Drive is compatible with the Drobo 5D and 5N enclosures.

Q: 6. This enterprise drive is advertised as being usable in a NAS configuration. How does this drives life expectancy compare to a 6TB NAS drive?

A: Enterprise drives are able to last longer than regular NAS drives. They also have a longer warranty.

Q: 7. HOW do. You reformat this drive for windows??

A: External drives can be formatted by right-clicking the drive in File Explorer and selecting "Format."

Q: 8. The drive head in the unit I received makes very loud clicking sounds when performing read/write operations. It's much louder than the various other HDDs I have on hand. It otherwise works fine. Is this noise common for the drive?

A: The clicking sound you hear can be a sign of possible hardware failure. I would suggest to back up your data to another drive and contact the manufacturer for warranty service.

Q: 9. The Exos enterprise drives with 1/2 the failure rate and longest warranty are less expensive than the Ironwolf and Ironwolf Pro versions. How does that make any sense?

A: The Exos is a enterprise grade drive meant for 24/7 Data centers. The Ironwolf is designed for NAS use. Pricing is dependent on many factors and can change independent of other models.

Q: 10. What is the warranty time period for this item? I checked the Seagate web site, and I cannot find the info.

A: This hard drive would come with a 5 year manufacturers warranty.