This is the fastest cable modem I've ever owned. It was simple to set up and it works great. I would definitely recommend it to anyone who needs a really fast, capable cable modem.

[This review was collected as part of a promotion.] Easy to setup and getting faster speeds than ISP supplied DOCSIS 3.0 cable modem.

Easy setup, works as advertised, internet strong asf! Customer service solid too!

I am not much of a Tech head but I can honestly tell the difference after I have had this item. Streaming and gaming have been more consistent, with very limited interruptions.

[This review was collected as part of a promotion.] Replaced my old Modem as it was time. This one much faster and technical support was great. After getting it set up (I am not technically inclined.) they called back after a few days to make sure all was fine. Great customer service.

The ISP (which will remain nameless), that I rented my Internet gateway from did not adhere to sound security protocol. I myself, as a cybersecurity professional with more than 10 years experience, am naturally paranoid about weak passwords. This particular ISP limits the variety of keyboard characters allowed for passwords, making them easier to crack! In fact, on a few occasions, my passwords were changed without my consent. From that point forward I decided to buy my own cable modem that would allow me to choose the access passwords without character limitations. Now that it is up and running I am beyond happy. My desired security posture is now a reality, and my internet finally achieves 1gb downloads, better than the ISP's cable modem that was supposed to do the same thing. My network is tight security wise, and this Netgear Nighthawk CM2000 helped me realize that. Finally, I had to overcome one technical issue that I thought was generated by the CM2000. After registering my cable modem with Netgear, called tech support. Best dang support I've dealt with in a long time! From one geek to another, we were able to speak the same tech-ease and I learned more about my new CM2000 and the DOCSIS standard than I knew before the call. Found out that the CM2000 was not the culprit, so I called the ISP to handle it, problem resolved. The one setback for Netgear that I thought was serious enough to mention is that as far as firmware upgrades there seems to be tit-for-tat between Netgear and this particular ISP. Either group seems to point the finger at the other when it comes to whose responsibility it is to push out firmware upgrades. I hope, for customers' sake, that these two outfits work out their differences on this. Heavens forbid that there is a security vulnerability that requires a firmware upgrade! I shiver to think about that outcome. Other than that, I am very happy with my purchase.

We noticed the speed increase immediately. Very easy set up. Plug it in, wait for the lights to come on, call internet provider for the rest. Very simple!

Old Netgear modem hit by power surge. Tech support help me diagnose the issue, and since I was in a time crunch with a zoom meeting I was hosting in two hours, tech support once again completely walked me through set up and internet hook up—I’m a bit low tech, but now totally understand the system. The product is really great, but your tech support team is absolutely wonderful!!!

Working great on my 2nd week. Hope it continues for years to come.

Works perfect! Super fast and easy set-up. Within minutes of opening the box it was all set up and pulling speeds of 1.2gbps off Xfinity 1000mbps service.