Teradek Pro Care Elite Annual Subscription For Ranger Micro 2500 Receiver (gold Mount)
- Product Code: ga158236
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Keep your Ranger Micro 2500 receiver with Gold mount plate protected with the Pro Care Elite Annual Subscription support plan from Teradek. Providing one year of coverage, this manufacturer protection plan extends the basic warranty for one year and provides 2-day repair time, advanced replacements, extended phone inquiry hours, and short email and voicemail response times. The plan also includes remote diagnostics and engineering support, firmware updates, on-site engineering support, and access to the Teradek knowledge base and tutorials.
NOTE: This plan is only available in the USA.
1-Year Pro Care Elite Support 2-Day Repair Turnaround Time Advanced Replacements, Firmware Updates 2-Hour Support Response On-Site and Remote Engineering Support Tutorial and Knowledge Base Access
Parameters | |
---|---|
Length | 1-Year |
Type | Extended |
Start Date | Date of Purchase |
Eligibility Criteria | Within Existing Warranty |
Scope of Coverage | Parts & Labor |
Included Support | Advance Exchange, Next Business Day, On-Site, Tech Support |
Includes Warranty Extension | Yes |
Region | Continental United States |
Get routed to high-priority queues for phone and email Monday-Friday.
Related Questions and Answers
Q: 1. What is the tested latency?
A: The average latency of the Teradek Serv Micro is 20ms.
Q: 2. Does it come with two power supply units one for the receiver and another for the transmitter?
A: The Teradek Bolt 6 LT HDMI 750 Transmitter/Receiver Kit only comes with one power supply unit included. A compatible power supply would be the Teradek 18W AC Adapter to 2-Pin LEMO (6'), BH #TEBIT056.
Q: 3. Can this transmit camera control in addition to the video? I have a small hd 702 touch with a red software license for camera control but need to know if this will support it
A: Yes, the Teradek Bolt 6 LT can be combined with SmallHD Smart 7 Monitors and Wireless Camera Control Starter Kits, allowing you to wirelessly control RED, ARRI, and Sony VENICE cameras.
Q: 4. can you transmit too 3 receivers?
A: The Teradek Bolt 6 LT HDMI 750 Transmitter/Receiver Kit is a 1 to 1 system only.
Q: 5. WIll it run off 14v battery? Seems to indicate that 28v is preferred?
A: Yes, the Teradek Ranger Micro 750 3G-SDI/HDMI Wireless Transmitter/Receiver Kit (V-Mount) will work with 14V batteries.
Q: 6. Can the receiver accept more than one Tx signal & output those multiple signals at the same time to one monitor?
A: No, the Teradek Bolt 6 LT 750 transmitter (TX) can only send one signal to up to six Teradek Bolt 6 LT 750 3G-SDI/HDMI Wireless Receivers (RX).
Q: 7. Can the Serv Micro stream to receivers using RTSP?
A: No, the Teradek Serv Micro cannot be used that way as it relies on the free Teradek VUER app to stream.
Q: 8. What D-tap power cable would be compatable with this?
A: When powering the Teradek Serv Micro, the best D-Tap would be one with an NPF dummy battery, like the GyroVu D-Tap to Sony L-Series Intelligent Dummy Battery (30") (GYGVDTAPSL) will offer the safest form of power.
Q: 9. Can this be powered via the USB port?
A: The Teradek Serv Micro will only output power from the USB port. The Serv is powered by NPF-L Sony batteries or a DTAP power cable that connects to the 6-28v barrel input. Also , in the box you will receive a 18W AC Adapter 12VDC wall power adapter. 6-28V barrel connector Sony L Series battery
Q: 10. Does this work with Bolt 1500, Max, and the previous non 6g version?
A: The Teradek Bolt 6 LT 750 3G-SDI/HDMI Transmitter/Receiver Kit can work with older Bolt models like the Bolt 4k (750/1500/MAX). Please review the following chart to see all the supported Bolt models: https://bhpho.to/3yO7bpm.
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