Keep your Prism 859 Mobile Backpack with two 5G modems and V-mount battery plate protected with the Pro Care Premium Annual Subscription support plan from Teradek. Providing one year of coverage, this manufacturer protection plan extends the basic warranty for one year and provides 7-day repair time, advanced replacements, extended phone inquiry hours, and short email and voicemail response times. The plan also includes remote diagnostics and engineering support, firmware updates, on-site engineering support, and access to the Teradek knowledge base and tutorials.

NOTE: This plan is only available in the USA.

1-Year Pro Care Premium Support    7-Day Repair Turnaround Time    Advanced Replacements, Firmware Updates    24-Hour Support Response    On-Site and Remote Engineering Support    Tutorial and Knowledge Base Access

Get routed to high-priority queues for phone and email Monday-Friday.

Related Questions and Answers

Q: 1. I am having trouble connecting my PRO-I to the wireless shooting grip, what am I doing wrong?

A: I would try to start from the beginning On the camera, select MENU → (network) → [Bluetooth Settings] → [Bluetooth Function] → [On]. On the camera, select MENU → (network) → Bluetooth Rmt Ctrl] → [On]. If the pairing screen appears on the camera's screen, proceed to next step if not retry and go back to step one. On the camera, select MENU → (network) → [Bluetooth Settings] → [Pairing].On this unit, press and hold the PHOTO button ( ) and the T side of the Zoom button ( ) simultaneously for at least 7 seconds. When a confirmation message appears on the camera's screen, select [OK].

Q: 2. Can the US carrier compatibility chart possibly be right: that this phone does not work in 4G LTE or 5G with US carriers???

A: At this time the Sony Xperia PRO-I 512GB 5G Smartphone (Unlocked, Frosted Black) list of compatible carriers and networks is up to date,

Q: 3. Obviously this is based on the individual, but I'm wondering if this would be worth it just as a camera device and Wifi (that is, no phone connectivity). Thoughts? Would anyone get it just as a camera?

A: I would say the Sony Xperia PRO-I 512GB 5G Smartphone (Unlocked, Frosted Black) would perform well as far as a small portable solution with great settings and options to do well in most photo/ video situations. However if you are comparing this to a comparable camera it would fall short in some categories. If your use case is primarily to be ultra portable, and use the device to upload content as an all in one solution it would be a great option.

Q: 4. what is your operating system?

A: This comes with Android 11 pre-loaded.

Q: 5. B&H's site says, "Properly frame your vlogs with the Sony Vlog Monitor for Xperia PRO-I while utilizing the PRO-I's high-powered wide-angle lens for the best results." Any explanation as to why that advice? One ould think you could better use any of the three lenses with this. Could you explain, in what way using the Vlog Monitor with the 24 or the 50 might be less good? Thanks.

A: On the Sony Xperia PRO-I Smartphone, the wide angle lens is recommended for use when doing personal vlogging, as the other 2 lenses would, in most cases, be too tight for a shot for someone handholding the camera and filming themselves. With an extended distance between the camera and you, with the use of a tripod or selfie stick, the other lenses could become viable choices.

Q: 6. Can this work with the Verizon network? (USA)

A: Yes, the Netgear Nighthawk M6 Pro 5G mmWave Mobile Hotspot & AXE3600 Tri-Band Wi-Fi Router (Unlocked) can be used on the Verizon network.

Q: 7. Is it waterproof or resistant?

A: The Sony Xperia PRO-I 512GB 5G Smartphone is rated IP68 which means it can be submerged in water up to 1.5m deep for about 30 minutes.

Q: 8. Will this work with the iPhone 7(not plus)

A: Yes, this will be able to hold an iPhone 7.

Q: 9. Can I connect a USb to HDMI cable to it, plus an HDMI capture card, in order to use it as a webcam in my computer?

A: There are adapters you can purchase to make this connection. However, it is unclear if you can use the Sony Xperia PRO-I as a webcam for your computer.

Q: 10. It seems like the Wireless Grip cannot connect directly to the phone without the Monitor bracket, but you sell the phone +grip as a package. Am I missing something that connects it to the phone alone?

A: You would need the adapter bracket to mount the phone on top. However the wireless functionality would work out of box.