Support your Verkada security system with a 1-year Verkada Named Support Contact. This support service provides a personal Verkada agent reachable via direct phone line during business hours for troubleshooting. Enjoy consistent response and support from a Verkada representative that knows your facility and your priorities. Review your history of issues and resolutions in a quarterly meeting with Verkada management. The Verkada support team responds during off-business hours.

Direct Phone Line During Business Hours    Consistent Response and Support    Quarterly Meetings    Support Team Available During Off-Hours

• Direct phone line to your NSC during business hours
• Personalized support from your dedicated NSC who knows your system and priorities
• Consistent response and support experience

• Personalized support metric review
• Review of recent issues and trends
• Status of and path forward on open issues
• Quarterly meetings with Verkada management

• 24/7 access to the support team
• Defined escalation path to ensure timely resolution of critical issues
• Root Cause Analysis of major outages

Related Questions and Answers

Q: 1. What is the physical difference between the LS-1 and LS-2? The front adjustable part looks the same. Does the difference come down to the length of the horizontal part that clamps to the lens plate?

A: Each of the items has a list of compatible lenses. The size varies based on where they touch/attach to the lens.

Q: 2. Does it fit older Leica's.....like M8?

A: I'm sorry, no, only the M10.

Q: 3. Is this ONLY 3 Ring Binder (ONLY 3 HOLES, NOT 5)?

A: This is Printfile style CP 35-6HB. You can see in the Printfile catalog that it has 7 holes to accommodate a wide variety of ring binders. I checked my sheets and all my Printfile holders have 7 holes.

Q: 4. The two answers provided regarding whether the thumb support fits the M (Typ 240) appear at odds. Can someone clarify? Thank you.

A: The Leica M10 Thumb Support (Black) is not compatible with the Leica M (Typ 240) camera.

Q: 5. Will this system support the Manfrotto 044 Background Holder Hooks and Super Clamps for 3 Backgrounds. I ask because I'm working on a budget and I have a rented artist space where having a ceiling is out of reach even for the extension system of the Manfrotto Auto Poles.

A: No it is not designed to hold that much weight.

Q: 6. Hi, would this product work for Sony HXR-NXR CAM ?

A: Hello Mohamed, Thank you for reaching out to us! Our Composite Grip unit would work with this camera, but you might want to consider taking a look at our ENG Style Camcorder products, which were designed to fit those types of cameras. This baseplate offers a VCT style quick release design underneath, to be combined with our VCT Tripod plate. It is available in various bundles.You can take a look at it here: a href= http://www.shapewlb.com/en/eng-style-camcorder-supports.aspx target= _blank http://www.shapewlb.com/en/eng-style-camcorder-supports.aspx/aWe hope this helps and we thank you for your interest in our products. The SHAPE team

Q: 7. Will this work with the new V2 Kirk collar for 200-500mm?

A: It must be used with this lens collar https://bhpho.to/2MBvIUm.

Q: 8. Does it fit on leica M240 silver ???

A: Yes it actually does fit the Leica M (Type 240) black or silver.

Q: 9. Will this fit the m11? And is it the same color of the silver m11?

A: The Leica M10 Thumb Support (Silver) is compatible with the M11 and it is the same silver color.

Q: 10. Will this work with Kirk KLP-450 arca swiss lens plate(which I already own)?

A: From the looks of it you could attach this to the front of the plate, but you need to make sure that with whatever head you are using, it won't interfere since the universal plate only has one groove to attach this to.