Enjoy added peace of mind while operating your ADDER C-USB LAN Extender Module with one year of Adder Elite Service. Designed specially for businesses that operate outside of traditional business hours, the Elite service offers global 24/7 technical telephone support with prioritized call back, remote access support, and local business hour support. The advanced hardware replacement program ensures that a new device will be sent to you within one business day if the issue cannot be resolved. The Elite Service also provides you with the option to extend your device's standard 2-year warranty to up to 5 years.

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Related Questions and Answers

Q: 1. If I use this enclosure without the softraid software, will the disks appear to Windows 11 as four independent disk drives?

A: With out SoftRaid, each drive in the OWC Mercury Elite Pro Quad 4-Bay USB 3.2 Gen 2 RAID Enclosure will appear on its own.

Q: 2. Can I put ssd drives in this enclosure instead of spinning drives?

A: Yes. I have one 7200 RPM and in slot 1 and SSD in slot 2

Q: 3. How noisy is the fan in this 2-Bay drive enclosure?

A: It is not silent, but I would not characterize it as loud.

Q: 4. The specs state PC compatible, but OWC tells me that the enclosures are only tested with Mac's, so does this work with a PC running Windows 10?

A: Yes, this is compatible with a PC running Windows 10.

Q: 5. Do you need screws to install a drive into this enclosure?

A: No, extra screws or hardware are not required to install a drive in this enclosure.

Q: 6. Do all 4 drives have to be the same make, model, and size?

A: It is best to use identical drives from the same manufacturer when possible, but you can mix drives. You will want to keep them the same speed and size in most cases.

Q: 7. Will this work with Enterprise drives, specifically Seagate 6TB Iron Wolf?

A: Yes, those drives will work fine.

Q: 8. Can this device support RAID 10 on PC?

A: No, the OWC Mercury Elite Pro Quad 4-Bay USB 3.2 Gen 2 RAID Enclosure BH #OWCMEQCTJB00 does not support RAID 10.

Q: 9. Does this enclosure transmit SMART attributes over USB? I know some multi-bay enclosures do and some don't.

A: The OWC Mercury Elite Pro Quad 4-Bay USB 3.2 Gen 2 RAID Enclosure does not transmit SMART attributes over USB.

Q: 10. Does this unit power up and power down with your machine?

A: Yes with my MacBook Pro - powered directly and shuts down when the Power down your machine.