Vizrt Protek Ultra Coverage Plan For Tricaster 1 Pro 2 Ru
- Product Code: ga210846
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Add protection for your equipment and peace of mind with 24/7 elite access to support with the Protek Ultra Coverage Plan from NewTek. The ProTek Ultra coverage plan includes one year of premium coverage to your NewTek TriCaster 1 Pro 2 RU, providing you with 24/7 priority access to expert global support via phone, chat, or email.
The coverage plan extends the standard one-year product hardware warranty, and its enhanced coverage provides advanced hardware replacement, guaranteed availability of replacement parts, dedicated technical support and remote diagnosis, access to the NewTek knowledgebase, software updates, maintenance, and bug fixes, a 75% discount on NewTek online classes, priority and emergency response times, product enhancement input, ultra-level priority case handling, and written issue status reports and detailed analysis of the root cause of your issues.
24/7 Global Emergency Support 1-Year Extended Hardware Warranty Advanced Parts Replacement Dedicated Phone/Email/Chat Issue Support Guaranteed Spares and Parts Availability Advanced Shipping, Trade-In Program Software Upgrades, Fixes, and Patches Ultra-Level Support Case Priority 75% Off NewTek Online Classes Product Enhancement Input
General | |
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Duration | 1 x Year |
Extends standard one-year hardware warranty
Remote setup assistance
Access to NewTek knowledgebase
Dedicated 24/7 ProTek phone, email, and chat support assistance
Remote hardware diagnosis
75% discount on NewTek University online classes
Priority response with published SLAs
Guaranteed priority access and availability to advanced hardware replacements and parts
Trade-in program
Product enhancement input
Defined escalation process with continuous monitoring of SLAs, satisfaction surveys, and NPS
24/7 emergency phone technical support in English language
Ultra-level prioritized support case handling
Written status report with root-cause analysis
Related Questions and Answers
Q: 1. Can I use this production Profoto D1 or B1x ?
A: As the FotodioX Pro PopSpot Ultra 7" Reflector, B&H # FOPSREFLECT7, is designed for use on Profoto light fixtures and uses the standard Profoto speedring connection, yes, it would be compatible for use with both the Profoto D1 Air Monolight and the Profoto B1X AirTTL Monolight.
Q: 2. Is the touchscreen only for configuring the monitor, or can it be used as an input device to a laptop?
A: No, touch screen is only to drive the display UI and can be used as an input device and will support the following formats. HDMI DCI 4K: 24 UHD 4K: 30/29.97/25/24/23.98 1080p: 60/59.94/50/30/29.97/25/24/23.98 1080PsF: 24/23.98 1080i: 60/59.94/50 720p: 60/59.94/50/30/29.97/25/24/23.98 576p: 25 480p: 29.97 576i: 50 480i: 59.94 SDI 1080p: 60/59.94/50/30/29.97/25/24/23.98 1080PsF: 24/23.98 1080i: 60/59.94/50 576i: 50 480i: 59.94
Q: 3. Will the SDI out have the audio of the 3.5mm microphone mixed with it? Or will it just have whatever the SDI in is putting into it.
A: Yes it will. The Magewell will embed the audio from the 3.5mm microphone input into the SDI output.
Q: 4. How's the color accuracy? The last cheap monitor I bought had a very noticeable yellow color shift.
A: Yes, the FeelWorld LUT7S PRO 7" Ultra Bright HDMI/3G-SDI Field Monitor with F970 Plate is color accurate for Rec.709 color.
Q: 5. Can I use this to calibrate LG C2 OLED Tv?
A: Yes, the Datacolor Spyder X2 Ultra Colorimeter should work well for an LG C2 OLED tv as it features the following: "Expanded Sensor Capabilities make it a great choice for calibrating most HDR displays as well as high-brightness"
Q: 6. Is there a d tap connector that would work with this?
A: You could use a D-tap to Sony L-series dummy battery cable.
Q: 7. Is there a sunhood for this model?
A: There is no sunhood at this time.
Q: 8. Will this be compatible with the Profoto B10 products?
A: Yes
Q: 9. Does this one do HDMI loop through?
A: FeelWorld LUT7 PRO 7" Monitor does not have HDMI loop through but has an HDMI OUT.
Q: 10. If I am recording with a BMPCC in 5k or 6k format, can I watch on this monitor via hdmi?
A: You can watch on this monitor via HDMI because the highest that the BMPCC 6K will output via HDMI is 1080p60.
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