Keep your computer protected with the 3-Year On-Site Support with 3-Day Response for Consumer Desktops from HP. Providing three years of coverage, this manufacturer support plan features onsite hardware support following remote diagnosis within three business days. Replacement parts and materials are included in the support plan, as are formal escalation procedures and management and access to electronic support information and tools.

Please note, to take advantage of this warranty, your hardware must currently be under its native warranty. Service starts on the date of your hardware purchase or ship date, whichever is later. Service levels and response times may vary depending on your geographic location. Please be aware that external displays are not covered.

For HP Consumer Desktops    Manufacturer Support Plan    3-Day On-Site Support    Includes Replacement Parts & Materials    HP Remote System Access and Support

Get in-person repairs and parts within three business days. HP experts are on the job nine hours a day. Please note, service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase or hardware ship date, whichever is later.

Know that your hardware will be good as new as soon as possible thanks to HP's knowledgeable expertise and efficient service and support.

HP support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.

• HP Envy All-in-One Consumer Desktop
• HP Envy Consumer Desktop
• HP Compaq All-in-One Consumer Desktop
• HP Compaq/Stream Consumer Desktop
• HP Pavilion 5xx Consumer Desktop
• HP Pavilion All-in-One Consumer Desktop
• HP Pavilion Desktop Consumer Desktop
• HP Envy Rove All-in-One Consumer Desktop
• HP Envy Rove All-in-One Consumer Desktop with 2-Year Warranty
• HP Omni Consumer Desktop
• HP Omni Consumer Desktop with 2-Year Warranty
• HP Omni 27 Consumer Desktop
• HP Omni 27 Consumer Desktop with 2-Year Warranty
• HP Spectre ONE Consumer Desktop
• HP Spectre ONE Consumer Desktop with 2-Year Warranty

Related Questions and Answers

Q: 1. Does this support variable widths? I need it to be exactly 7 feet wide. Thanks!

A: The poles will definitely go to that positionable width, however, you will have to purchase another cross bar section or go to Home Depot or Lowes and get a wooden pole cut to the 7 ft length. The whole system is really a great thing. I have three sets!

Q: 2. What is the maximum weight capacity? Can it hold three 140 paper rolls which are 40 lbs each?

A: The weight capacity of each pole is 55 lbs, when the weight is evenly distributed. That being said, this system is not strong enough to hold 3 rolls at 40 lbs each.

Q: 3. How wide is the crossbar at minimum?

A: The cross bar is broken into two sections, both 59 in length.

Q: 4. How can I mount a light to this in the vertical position? I have a Paul Buff Einstein and have a tiny space I am trying to make work. Not having a light stand would be a big help.

A: I have searched through many clamps and they all present the stud horizontally when clamped to a vertical pole. The best option I have come up with is to buy the impact clamp along with the 6" extension arm.

Q: 5. I'm assuming I need 2 extender poles if I have a ceiling that is more than 12 feet in height?

A: If you wish to use the Varipoles beyond the 12 foot maximum height, you could a Impact 59" Varipole Extension (Silver), B&H # IMVPE5S to each pole, giving you almost 5 feet more. https://bhpho.to/2uraQrM

Q: 6. Is this a backdrop stand setup? Or do I need to connect this to a backdrop stand?

A: This setup is designed to work with backdrop paper rolls.

Q: 7. Can I get the metal chains with the black poles instead of the silver poles?

A: Unfortunately that combination is not available as a kit.

Q: 8. What is the (male) thread size on the adapter? 3/8?

A: The Libec AS-7K Accessory Support Kit uses 1/4-20 threads for connection.

Q: 9. Can I not use the Varipole's and instead use the backdrop support system mounted directly to a wall? Similar to B&H item IMVPDDS

A: The Impact Deluxe Varipole Support System with Metal Chain Kit and the Impact Wall Mounting Kit with Metal Chains will both support backdrops.

Q: 10. does this come with the screw for the lens mount?

A: No, the Zhiyun Lens Support for Crane V2 does not come with a screw.