Keep your Prism 859 Mobile Backpack with two 5G modems and V-mount battery plate protected with the Pro Care Elite Annual Subscription support plan from Teradek. Providing one year of coverage, this manufacturer protection plan extends the basic warranty for one year and provides 2-day repair time, advanced replacements, extended phone inquiry hours, and short email and voicemail response times. The plan also includes remote diagnostics and engineering support, firmware updates, on-site engineering support, and access to the Teradek knowledge base and tutorials.

NOTE: This plan is only available in the USA.

1-Year Pro Care Elite Support    2-Day Repair Turnaround Time    Advanced Replacements, Firmware Updates    2-Hour Support Response    On-Site and Remote Engineering Support    Tutorial and Knowledge Base Access

Get routed to high-priority queues for phone and email Monday-Friday.

Related Questions and Answers

Q: 1. what is your operating system?

A: This comes with Android 11 pre-loaded.

Q: 2. It seems like the Wireless Grip cannot connect directly to the phone without the Monitor bracket, but you sell the phone +grip as a package. Am I missing something that connects it to the phone alone?

A: You would need the adapter bracket to mount the phone on top. However the wireless functionality would work out of box.

Q: 3. Has anyone been able to activate the phone on T-Mobile? They are telling me it is not compatible which is very frustrating.

A: This Sony Xperia PRO-I 512GB 5G Smartphone (Unlocked, Frosted Black), would be compatible with T-Mobile on the 2G, 3G, and 4G LTE networks.

Q: 4. Does the 5G works in my country United Arab Emirates?

A: The phone we have listed is mainly meant for the North American Market to which there may be some service incompatibilities if used with a Non-US carrier. Sony's US Mobile team will be able to confirm. Hope this helps. https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=mobile

Q: 5. Is it gonna be available in any carrier in the US?

A: Yes, this Sony Xperia PRO-I 512GB 5G Smartphone (Unlocked, Frosted Black) would work with US carriers.

Q: 6. Is this phone compatible with Verizon service? The existing Q&A answers seem contradictory

A: This is not a CDMA phone and will not work with Verizon.

Q: 7. Is this model on the ATT whitelist?

A: This Sony Xperia PRO-I 512GB 5G Smartphone is fully compatible with AT&T.

Q: 8. Is it true the PRO-I is not compatible with the a7s iii (as an external screen/controller)?

A: As per the manufacture's website the PRO-I is compatible with the a7s iii as an external screen/controller, however additional accessories may need to be purchased. https://www.sony-asia.com/electronics/explore-xperia#features

Q: 9. Does this phone not allow for any kind of wireless charging?

A: No. This Sony Xperia PRO-I 512GB 5G Smartphone (Unlocked, Frosted Black), would not have Wireless charging.

Q: 10. Can I Import It to Canada, where It's not officially on sales ?

A: Yes, the Sony Xperia PRO-I 512GB 5G Smartphone (Unlocked, Frosted Black)can be shipped to Canada.