Purchase 1-year of Milestone Care Premium for a XProtect Corporate Device License for round-the-clock technical support from a Milestone expert for addressing software and device issues that may arise. Care Premium provides end-users with a quick solution for technical issues pertaining to installation or everyday use of the Milestone XProtect Corporate software. For a complete solution, a base license must be purchased for each VMS and a device license must be purchased for each connected camera.

Offers 24/7 Tech Support    Compatible with XProtect Corporate    Extends Milestone Care Plus    Electronic License E-Mailed to Purchaser

Related Questions and Answers

Q: 1. How long is the license good for ?

A: From what I can see there is no subscription as long as you have the license available you can connect a camera to it.

Q: 2. Is this a perpetual license or 1-year (or other timeframe)?

A: The Axis Communications People Counter Software E-License BH #AX01147011 is an annual license.

Q: 3. Is this for the Current Version of Xprotect? Or is this for an older version, that we would then need to buy a SUP License to upgrade to the newest version?

A: Yes, it is for the current version. You will also need to purchase device licenses as well as Care+. Milestone will not process an order without Care+.

Q: 4. Can I install Sibelius on 2 pcs ?

A: Yes. According to Avid, the Sibelius First 8 Notation Software can be installed on up to two machines at any one time, just as with the full version of Sibelius.

Q: 5. What is the difference between the Plus and the Basic?

A: The difference will be the DJI care offered with each package. The DJI Mavic 3 Thermal with 1-Year DJI Care Enterprise Plus includes one year of DJI Care Enterprise Plus coverage, which includes unlimited free repairs and replacements. The DJI Mavic 3 Thermal with 1-Year DJI Care Enterprise Basic includes one year of DJI Care Enterprise Basic coverage, which includes two low-price replacements.

Q: 6. can i use the same device channel license multiple times on different computers to monitor and control the same camera ?

A: No, the Milestone XProtect Expert Video Management System Base License would be for a single computer installation or server. Milestone offers client software for remote view.

Q: 7. How many of this license do I need for 12 Axis Cameras?

A: You will need one Axis Communications Universal Device License for Camera Station Version 5 BH #AX879020 for each camera.

Q: 8. Does this drone have a "Return to Control" ability for offshore use from aboard moving vessels?

A: The DJI Mavic 3 Thermal with 1-Year DJI Care Enterprise Basic features Return to Home, where the drone will automatically return to the GPS location it took off from, but it does not have a Return to Control feature for the drone to automatically return to the pilot if the pilot has moved since the drone took off.

Q: 9. Is the DJI RC Enterprise Pro Controller and the DJI RC Pro controller one and the same?

A: The DJI Mavic 3 Enterprise with 1-Year DJI Care Enterprise Basic has the RC Pro Enterprise Controller which has software the DJI RC Pro Remote Controller does not have.

Q: 10. What hardware is needed for this to work?

A: The Waterbird Ethernet Motion Control Software License (B&H# WAETHERNETMC) is for use with the Waterbird MS XL 200 MKII Camera Slider with Slidekamera Ethernet Protocol (B&H# WAMSXL200SK). See below: https://bhpho.to/3YwR7iS