Ensure peace of mind and streamlined repairs with the 3-Year SupportNET Depot Service Plan for Professional Camcorders and Cameras from Sony. Providing 3 years of coverage, this manufacturer service plan includes service by Sony technicians at a regional service center; both walk-in and mail-in service are accepted. This plan also includes return shipping. Please note, this service plan must be purchased within 60 days of the applicable camcorder or camera.

For Professional Camcorders & Cameras    Manufacturer Service Plan    Includes Service by Sony Technicians    Includes Walk-In and Mail-In Service    Covers Return Shipping

• Covers mechanical/electrical failure during normal use, including sensor or prism block failure
• Walk-in and shipped equipment accepted
• Repaired by Sony-authorized technicians with Sony parts
• Return shipping from Sony repair facility included

Related Questions and Answers

Q: 1. how many times can you use the accidental damage within the length of the insurance?

A: CarePAK PLUS covers your product for one incident of unintentional or accidental damage.

Q: 2. Does this plan coverage start at date of purchase, or does this plan coverage start AFTER the 1 year manufacturer warranty ends?

A: The Canon 2-Year CarePAK PLUS Service Plan with ADP for PowerShot Cameras ($400.00-$499.99) begins at the date of purchase.

Q: 3. Is there CarePak for the R5/24-105 F4 kit, or do i need to buy the body and lens CarePaks separately?

A: Upon adding that kit to your cart, the available CarePAK options cover both the body and the lens.

Q: 4. Worldwide coverage or not ?

A: No, the Canon CarePAK PLUS Accidental Damage Protection does not have worldwide coverage. According to Canon USA's website, the Canon CarePAK PLUS is valid for sale exclusively within the USA, limited to the 50 states and District of Columbia. All registered users must reside within the 50 States or District of Columbia. Any damage that occurs outside of the USA is fully covered but the damaged product must be returned to a Canon USA factory service location.

Q: 5. This says its for DSLRs I just purchased the eos m50 which is mirrorless will this carepak cover my eos m50?

A: Yes, it will cover a canon mirrorless interchangeable lens camera.

Q: 6. what is the ADP part of CarePAK PLUS?

A: Canon CarePak PLUS comes with Accidental Damage Protection (ADP). To quote what that entails, Canon's website mentions "protection from kids, pets, and life including accidental damage such as drops, spills, power surges and other unforeseen events," although it does cover damage to the registered item from accidents of other natures as well.

Q: 7. I purchased my Canon PRO-4000 exactly three years ago. My original warranty covered the printer for the first year, and I purchased an eCarePak warranty for the second and third years. Can I purchase another eCarePak to extend my warranty for a fourth year?

A: No. these can only work if purchased within the 1st year of printer purchase.

Q: 8. Does buying this policy cover the lens that were in the kit too?

A: Hi - LUCKILY - I have not needed it yet. But from the Canon site - kit lenses included in the purchase are covered. This is what the Canon site says In addition, any lens included within a Kit with an eligible body will be covered. For example, if the customer purchases the EOS 5D Mark III EF 24-105mm f/4L IS USM Lens kit, the lens will be covered since it is included in the box with the body (also known as a hard bundle). If the customer purchased the lens as a standalone purchase, it would not be covered. Similarly, if a Lens which is not on the eligible list for the promotion is purchased at the same time, but is not included in the box with the body, it would also not be covered. I am hard on my cameras - just shot over 10K images between two cameras this weekend for a dance recital. I am definitely buying this protection from here on out. Good piece of mind.

Q: 9. Where is my Carepak activation code?

A: After you purchase CarePAK PLUS, you will receive an email with your order confirmation and Registration Link. Please allow a couple of days for the email to arrive. You can find more information here: https://bit.ly/38K5kVT.

Q: 10. does the carepak cover damage and repair if insured is outside of the US and, if so, is there temporary loaner program?

A: Unfortunately Canon Carepak does not cover outside of the USA.