The Trouble Shooter is a great asset. It is hard to find another unit that offers the same functionality and such a cool design. I debated purchasing the Neo instead but as I was researching portable monitors while on the job site, the client requested an analogue feed to be added to the press box. That’s what sold me on the Trouble Shooter vs the Neo, plus the built-in embedded. The jitter scope is my new favorite instrument and I have yet to find another portable monitor that offers the same, other than the Neo.

However, I wish there was a case or silicone bumpers that could be added to the unit. I love it so much, I want it to last! And, potentially, a wrist strap. As a technician sending signals to various destinations, there is a lot of walking and lift operation involved with the job and any sort of development in portability would make a great difference.

Either way, A+ awesome device.

I've had this unit for a few months now. It delivers on all the features listed. Physically it is built well and feels solid. I wouldn't want to drop it though. I wish there was a silicon case or something for it to help absorb bumps. The software is functional. Screen response is a little hit or miss but once you know how to tap - it's fine, and there is a dial on the back which also steps through all on screen selections. I haven't needed support yet - but do wish they had a better presence and support type page for inquiries etc. This unit isn't cheap - so if I ever needed support, I want somewhere to turn to. And maybe look forward to software updates? Right now, it's just the Korean manufacturer site. But as someone out in the field who needs to troubleshoot signal flow - it's a great help and time saver (just being able to identify bad coax out in the field is a huge timesaver (crc error/jitter/eye...)

We use this product quite a bit for testing our camera systems and eventually needed some repairs done. The supplier fixed it in a quick and professional manner (we shipped it out on a Friday and received it back in working order two weeks later, cross country). Would definitely recommend this product and supplier.

I've had my monitor approx 2 1/2 years and the SDI Input stopped working. DF were fantastic, my unit was out of warranty & I'd modified the power supply but they were happy to repair it at no cost at all (bar shipping). The repair should've been $53 but they waved it due to the pandemic. I can't recommend them enough, service & updates were brilliant. I work in OB's & I'd be lost without it. This unit get worked hard & is incredible value for money. You won't see the Eye option on anything else in the market apart from a Phabrix which 4 times the price.
Buy one, it's a no brainer.

Great price and quality for what it can do.

Just as it says on the front! A Trouble Shooter. I've been looking for a unit like this for years.