Get peace of mind with 3-Year Care Premium for XProtect Corporate Device License from Milestone. Providing 3 years of coverage, this manufacturer support plan includes around-the-clock tech support so you can overcome critical or time-sensitive security issues quickly. Milestone Care Premium is designed for use in high security installations.

Please note, this license is delivered electronically via email. Milestone Care Plus must be purchased as a prerequisite for Milestone Care Premium and must be valid for the same period. An end user may only have one Milestone Care Premium contract, which must cover all Milestone products that the end-user has purchased.

For XProtect Corporate Device License    Manufacturer Support Plan    Around-the-Clock Tech Support

Related Questions and Answers

Q: 1. How many cameras per Core license?

A: Each Core License is for 1 camera.

Q: 2. Does this product come with a battery? It is not listed "In the Box"

A: The DJI Mavic 3 Thermal with 1-Year DJI Care Enterprise Basic will include one Mavic 3 Intelligent Flight Battery.

Q: 3. What is the difference between the Plus and the Basic?

A: The difference will be the DJI care offered with each package. The DJI Mavic 3 Thermal with 1-Year DJI Care Enterprise Plus includes one year of DJI Care Enterprise Plus coverage, which includes unlimited free repairs and replacements. The DJI Mavic 3 Thermal with 1-Year DJI Care Enterprise Basic includes one year of DJI Care Enterprise Basic coverage, which includes two low-price replacements.

Q: 4. Is this B&H Care Refresh limited to US-based Phantom 4 Pros? I have a US address but my drone is registered/activated in Australia.

A: Hello Peter. If you have an incident in Australia or the USA, your DJI Care Refresh is valid. However, if the incident occurs outside the USA, you would pay for shipping your aircraft to the US service center. To start the process you can contact us via phone, email or live chat as detailed at a href= http://www.dji.com/support. target= _blank http://www.dji.com/support./a Thanks.

Q: 5. Is this for the Current Version of Xprotect? Or is this for an older version, that we would then need to buy a SUP License to upgrade to the newest version?

A: Yes, it is for the current version. You will also need to purchase device licenses as well as Care+. Milestone will not process an order without Care+.

Q: 6. Does this have Remote ID?

A: Yes, the DJI Mavic 3 Thermal with 1-Year DJI Care Enterprise Plus is Remote ID compliant.

Q: 7. can one purchase this coverage later, after the drone was purchased?

A: You can add the Autel Robotics 1-Year Care Premium Support Plan for EVO II Dual 640T RTK Rugged Bundle V3 to a previously purchased drone as long as the drone was first activated within the last 48 hours, and the drone is still within its original manufacturer warranty.

Q: 8. Can this be used to extend an existing subscription?

A: No, the Malwarebytes Premium Cybersecurity Software (Download, 5-Device License, 1-Year) can not be used to extend an existing subscription.

Q: 9. How many of this license do I need for 12 Axis Cameras?

A: You will need one Axis Communications Universal Device License for Camera Station Version 5 BH #AX879020 for each camera.

Q: 10. can i still purchase this care refresh for my phantom 4 pro after i passed the 48 hours time limit? i feel terrible about forgetting to buy this while my drone still not flown yet

A: Call 818-235-0789 and discuss this with them