Keep your gear protected with the 3-Year CarePAK PLUS Service Plan with ADP for EOS DSLRs and Mirrorless Cameras from Canon. Providing 3 years of coverage, this manufacturer service plan provides accidental damage protection for drops and spills and normal wear and tear as well as additional hardware coverage. Plus, image recovery is included for cameras with a memory card slot. Free two-way shipping and priority service mean you'll be up and running again in no time.

For Canon DSLRs and Mirrorless Cameras    Manufacturer Service Plan    Accidental Damage Protection    Additional Hardware Coverage    Priority Service & Free Two-Way Shipping

Protection from kids, pets, and life, including accidental damage such as drops, spills, power surges, and other unforeseen events.

With image recovery, we can help retrieve your lost or corrupted images or videos, so you won't lose your precious memories. Please note, image recovery is included with cameras with a memory card slot only.

Receive additional hardware coverage from normal wear and tear on all mechanical and electrical issues.

Free shipping to and from Canon for all service and repairs. Simply call for a pre-paid shipping label for your product.

With hassle-free service and support direct from Canon, you will never deal with a third party. Feel confident your product will be serviced by Canon factory-trained technicians using only genuine Canon parts.

No Deductible for any repair or replacement, ever.

If your product cannot be fixed and needs to be replaced you will receive the exact same model, or better, always.

CarePAK PLUS is transferable. Purchase a product as a gift for someone else or sell it during the covered period and transfer the benefits to someone else.

No additional cost for priority service with fast, reliable repairs and minimized downtime. Most claims are serviced and shipped within five business days, subject to availability of parts or replacement product.

Agent-assisted customer support, for all CarePAK eligible products, from a dedicated team of Canon experts via an exclusive member hotline.

Related Questions and Answers

Q: 1. Error 30 pops up every single time i turn on my camera and try to take a photo. What should I do??

A: Clean battery contacts, try another battery, send to canon if still get error.

Q: 2. Worldwide coverage or not ?

A: No, the Canon CarePAK PLUS Accidental Damage Protection does not have worldwide coverage. According to Canon USA's website, the Canon CarePAK PLUS is valid for sale exclusively within the USA, limited to the 50 states and District of Columbia. All registered users must reside within the 50 States or District of Columbia. Any damage that occurs outside of the USA is fully covered but the damaged product must be returned to a Canon USA factory service location.

Q: 3. my brand new Mark IV keeps creating corrupt images. I'm using brand new 128GB SanDisk SD & CF cards, all purchased from B&H. Is it possible my CF card reader could be corrupting my images?

A: Should not be an issue with the equipment, usually it is user error, but if it is still covered under CanonCare, I would have Canon check it out just incase.

Q: 4. what is the ADP part of CarePAK PLUS?

A: Canon CarePak PLUS comes with Accidental Damage Protection (ADP). To quote what that entails, Canon's website mentions "protection from kids, pets, and life including accidental damage such as drops, spills, power surges and other unforeseen events," although it does cover damage to the registered item from accidents of other natures as well.

Q: 5. Does this cover the lens if it was purchased as part of a kit? Example: R10 RF 18-150mm F3.5-6.3 IS STM KIT.

A: Yes. The Canon 2-Year CarePAK PLUS Service Plan with ADP for EOS DSLRs and Mirrorless Cameras ($1000.00-$1499.99) will cover the Canon EOS R10 Mirrorless Camera and 18-150mm Lens if they are purchased together in the same kit.

Q: 6. Is this transferable if I sell the camera?

A: Yes, CarePAK PLUS is transferable. You can purchase a product as a gift for someone else or sell it during the covered period and transfer the benefits to someone else.

Q: 7. Where is my Carepak activation code?

A: After you purchase CarePAK PLUS, you will receive an email with your order confirmation and Registration Link. Please allow a couple of days for the email to arrive. You can find more information here: https://bit.ly/38K5kVT.

Q: 8. could i still buy extended warranty even if i bought it in 2020 ?

A: No, Canon list on the information that the Canon 2-Year CarePAK PLUS Service Plan with ADP for EOS DSLRs and Mirrorless Cameras ($1500.00-$1999.99) must be purchased within 90 days of purchase of Your Product. You can read that information on this link, https://bhpho.to/3PRzhpV .

Q: 9. If you drop your camera and it breaks beyond repair, will they give you a NEW camera... NOT a refurbished one???

A: The replacement may be brand new or refurbished at their discretion.

Q: 10. Can you purchase this plan for Canon DSLR's purchased in the USA but used outside of USA? - hugh

A: The plan only works in the US though, and you can if you're still within 90 days of purchase.