Keep your cinema lens protected with the 2-Year CarePAK PRO Service Plan with ADP for Cinema Lenses from Canon. Providing 2 years of coverage, this manufacturer service plan provides accidental damage protection for drops and spills, power surges, and other unforeseen events. Plus, get peace of mind with additional hardware coverage for normal wear and tear. Free two-way shipping and priority service mean you'll be back in action again in no time.

For Cinema Lenses    Manufacturer Service Plan    Accidental Damage Protection    Additional Hardware Coverage    Priority Service & Free Two-Way Shipping

Protect your investment from accidental damage including drops, spills, power surges and other unforeseen events.

Receive additional hardware coverage from normal wear and tear on all mechanical and electrical issues.

Free shipping to and from Canon for all service and repairs. Simply call for a prepaid shipping label for your product.

Hassle free service and support direct from Canon. Feel confident your product will be serviced by Canon factory-trained technicians using only Genuine Canon parts.

No Deductible for any repair or replacement, ever.

Benefits for CarePAK PRO can be transferred if the owner of the covered product changes the coverage period.

If your product cannot be fixed and needs to be replaced you will receive the exact same model, or better, always.

No additional cost for priority service with fast, reliable repairs and minimized downtime. Most claims are serviced and shipped within five business days. Please note, turnaround time is subject to availability of parts or replacement product.

Agent-assisted customer support, for all CarePAK eligible products, from Canon's dedicated team of experts via an exclusive member hotline.

Related Questions and Answers

Q: 1. Is it true that you must register the care refresh program within 24 hours of purchase?

A: If you buy it from B&H the same time you buy the drone it can take a few days to come through in email. So if you buy your drone from B&H and your excited to fly on your first day you can't because you won't have your DJI refresh code maybe in 3 days. You have to wait for your DJI refresh code then register because if you register then you get the code after 3 days you will not be able to use it. That's my understanding

Q: 2. What is the Additional Charge Amount that is referenced to get a replacement - Seems like that is pretty fundamental to see if this has any value or not?

A: For accurate details on the charge amount for services, please contact DJI support via their support team. https://www.dji.com/support

Q: 3. Does it cover my Mavic Mini Drone in these 2 situatipns: 1- if I lost control and it fly away? 2- if it crashes on mountain and I cannot retrieve it? NOTE: Both cases imply that I would not be able to have it for shipping demontradying it is damaged. Thank you very much!

A: No, flyaways are not covered by the DJI Care Refresh. The damaged drone must be available to request a repair or replacement. However, if the flyaway was caused by a manufacturer's defect you can open a ticket with DJI support and they can examine the flight logs and make a determination.

Q: 4. Where to I find the care activation code

A: When purchasing the DJI 2-Year Care Refresh Protection Plan with ADP for Mini 3 Pro (Digital Code), the code will be emailed to the customer in 2 to 3 business days.

Q: 5. What additional charges are associated with this plan?

A: For further details on additional charges that occur with use of warranty, please contact DJI support. www.dji.com/support

Q: 6. Where is the activation code?

A: This is a product which is emailed to you after purchase.

Q: 7. If I purchase DJI Care Refresh along with a drone what do I have to do to activate it? It says the the product is a download... am I waiting for an activation email?

A: The plan is automatically activated after purchase.

Q: 8. This also extends the warranty by one year, correct? This wasn't available when I bought my RS2. Can I buy it now? I have yet to activate the RS2 (received 4 days ago)

A: DJI Care Refresh can be bound to a previously purchased DJI Product when it meets the following criteria: · Brand new and un-activated product; Handheld device activated within the last 30 days.

Q: 9. I have ordered Mavic Mini, but not yet received it (it hasn't shipped yet). Can I purchase DJI Care in the interrim?

A: Unfortunately we are only able to sell DJI care refresh with the drone at time of purchase.

Q: 10. Where do I find the activation code?

A: For the DJI 2-Year Care Refresh Protection Plan with ADP for Avata (Digital Code), the code will be emailed to customer in 2 to 3 business days. Customer information will be relayed to DJI for activation. DJI will email the customer to confirm registration once processed. To check for activation of DJI Care Refresh after activating the drone, input the drone serial number in the link below: https://bhpho.to/3Pfdt7q