Keep your cinema lens protected with the 3-Year CarePAK PRO Service Plan with ADP for Cinema Lenses from Canon. Providing 3 years of coverage, this manufacturer service plan provides accidental damage protection for drops and spills, power surges, and other unforeseen events. Plus, get peace of mind with additional hardware coverage for normal wear and tear. Free two-way shipping and priority service mean you'll be back in action again in no time.

For Cinema Lenses    Manufacturer Service Plan    Accidental Damage Protection    Additional Hardware Coverage    Priority Service & Free Two-Way Shipping

Protect your investment from accidental damage including drops, spills, power surges, and other unforeseen events.

Receive additional hardware coverage from normal wear and tear on all mechanical and electrical issues.

Free shipping to and from Canon for all service and repairs. Simply call for a prepaid shipping label for your product.

Hassle-free service and support direct from Canon. Feel confident your product will be serviced by Canon factory-trained technicians using only Genuine Canon parts.

No Deductible for any repair or replacement, ever.

Benefits for CarePAK PRO can be transferred if the owner of the covered product changes the coverage period.

If your product cannot be fixed and needs to be replaced, you will receive the exact same model, or better, always.

No additional cost for priority service with fast, reliable repairs and minimized downtime. Most claims are serviced and shipped within five business days. Please note, turnaround time is subject to availability of parts or replacement product.

Agent-assisted customer support, for all CarePAK eligible products, from Canon's dedicated team of experts via an exclusive member hotline.

Related Questions and Answers

Q: 1. I have ordered Mavic Mini, but not yet received it (it hasn't shipped yet). Can I purchase DJI Care in the interrim?

A: Unfortunately we are only able to sell DJI care refresh with the drone at time of purchase.

Q: 2. Why can’t I add the DJI care into my cart?

A: This must be purchased with new aircraft/gimbal camera.

Q: 3. How does this work? If I purchase Care Refresh at the same time I purchase the Air 2S drone is the Care Refresh automatically bound to the aircraft or do I need to download a code or something and bind it myself?

A: To complete the care refresh process, you will need register the service to the drone with activation license code. The drone and care refresh need to be purchased together, to purchase the care refresh.

Q: 4. Is it true that you must register the care refresh program within 24 hours of purchase?

A: If you buy it from B&H the same time you buy the drone it can take a few days to come through in email. So if you buy your drone from B&H and your excited to fly on your first day you can't because you won't have your DJI refresh code maybe in 3 days. You have to wait for your DJI refresh code then register because if you register then you get the code after 3 days you will not be able to use it. That's my understanding

Q: 5. Where is the activation code?

A: This is a product which is emailed to you after purchase.

Q: 6. This applies internationally?

A: From the DJI website11Does DJI Care Refresh support international coverage ?No, at the moment, DJI Care Refresh only works within one coverage region. DJI Care Refresh and the corresponding product must be purchased from the same country or region.

Q: 7. Can a person buy another refresh when the old one expires for even longer coverage?

A: If your DJI Care Refresh (1-Year Plan) has not yet expired, and there is at least one product replacement left, then you can purchase DJI Care Refresh +(through DJI), which extends your replacement service for one more year as well as prolonging the warranty period of your product. Since DJI Care Refresh + provides a second year of after-sales services, DJI Care Refresh + cannot be purchased if you already purchased the 2-Year Plan of DJI Care Refresh. DJI Care Refresh cannot be purchased repeatedly. Each DJI product can only be bound to DJI Care Refresh once. After using the service provided by DJI Care Refresh, if the product's serial number is changed, the provided product will automatically bind to the original product's DJI Care Refresh, and the original service and warranty period continues. Therefore, the original unit will no longer have a DJI Care Refresh Plan. Please do not re-purchase DJI Care Refresh for the replacement unit.

Q: 8. what's covered?

A: Key Features Covers Accidental Damage Two Replacements at Reduced Cost Tech Support over the Phone Automatically Registered The DJI Care Refresh provides you with peace of mind, covering damage to your Mavic Air 2. DJI Care Refresh is valid for one year and offers up to two full replacements at an additional charge if accidental damage occurs to your airframe, gimbal, propellers, and battery during normal use. Each time you request a replacement, you'll receive a drone that is new or equivalent-to-new in performance and reliability. Comprehensive Protection For an additional charge, DJI Care Refresh offers up to two replacement Mavic Air 2 units. The replacements will be in new or as-new condition in terms of performance and reliability. VIP Phone Service VIP support provided by DJI product experts is just a phone call away. Free Shipping of Replacement If you are in the region where you purchased your aircraft, all shipping costs will be covered by DJI. Components Covered The airframe, gimbal, propellers, and battery.

Q: 9. If I purchase DJI Care Refresh along with a drone what do I have to do to activate it? It says the the product is a download... am I waiting for an activation email?

A: The plan is automatically activated after purchase.

Q: 10. What is the Additional Charge Amount that is referenced to get a replacement - Seems like that is pretty fundamental to see if this has any value or not?

A: For accurate details on the charge amount for services, please contact DJI support via their support team. https://www.dji.com/support