Keep your cinema lens protected with the 3-Year CarePAK PRO Service Plan with ADP for Cinema Lenses from Canon. Providing 3 years of coverage, this manufacturer service plan provides accidental damage protection for drops and spills, power surges, and other unforeseen events. Plus, get peace of mind with additional hardware coverage for normal wear and tear. Free two-way shipping and priority service mean you'll be back in action again in no time.

For Cinema Lenses    Manufacturer Service Plan    Accidental Damage Protection    Additional Hardware Coverage    Priority Service & Free Two-Way Shipping

Protect your investment from accidental damage including drops, spills, power surges, and other unforeseen events.

Receive additional hardware coverage from normal wear and tear on all mechanical and electrical issues.

Free shipping to and from Canon for all service and repairs. Simply call for a prepaid shipping label for your product.

Hassle-free service and support direct from Canon. Feel confident your product will be serviced by Canon factory-trained technicians using only Genuine Canon parts.

No Deductible for any repair or replacement, ever.

Benefits for CarePAK PRO can be transferred if the owner of the covered product changes the coverage period.

If your product cannot be fixed and needs to be replaced, you will receive the exact same model, or better, always.

No additional cost for priority service with fast, reliable repairs and minimized downtime. Most claims are serviced and shipped within five business days. Please note, turnaround time is subject to availability of parts or replacement product.

Agent-assisted customer support, for all CarePAK eligible products, from Canon's dedicated team of experts via an exclusive member hotline.

Related Questions and Answers

Q: 1. Do I have to purchase care refresh the same day as the Drone?

A: It is recommended that it is purchased same day as DJI requires that the product the warranty is purchased for is new, not activated or at least within the first 48 hours of the Drone's activation.

Q: 2. Activation code for DJI ?

A: An activation code is emailed after purchase of DJI care, to bind the warranty and drone together.

Q: 3. sorry i came back again about my drone to show esc error before run

A: For further support on your order, please contact customer services via e-mail CS@bhphoto.com, or phone 800.606.6969.

Q: 4. What is the Additional Charge Amount that is referenced to get a replacement - Seems like that is pretty fundamental to see if this has any value or not?

A: For accurate details on the charge amount for services, please contact DJI support via their support team. https://www.dji.com/support

Q: 5. Can i buy this refresh from here though I am not buying my drone from B&H?

A: You cannot. This is only available if you purchase the drone from B&H.

Q: 6. Why can’t I add the DJI care into my cart?

A: This must be purchased with new aircraft/gimbal camera.

Q: 7. Can you download and register this only a mobile device?

A: Hey Craig, you can register your DJI care on a computer or using your phone's internet browser.

Q: 8. How does this work? If I purchase Care Refresh at the same time I purchase the Air 2S drone is the Care Refresh automatically bound to the aircraft or do I need to download a code or something and bind it myself?

A: To complete the care refresh process, you will need register the service to the drone with activation license code. The drone and care refresh need to be purchased together, to purchase the care refresh.

Q: 9. Is it true that you must register the care refresh program within 24 hours of purchase?

A: If you buy it from B&H the same time you buy the drone it can take a few days to come through in email. So if you buy your drone from B&H and your excited to fly on your first day you can't because you won't have your DJI refresh code maybe in 3 days. You have to wait for your DJI refresh code then register because if you register then you get the code after 3 days you will not be able to use it. That's my understanding

Q: 10. Can I buy the DJI Care Refresh for a use Mavic air drone?

A: Yes.