Keep your gear protected with the 2-Year CarePAK PRO Service Plan with ADP for EOS Cinema Cameras from Canon. Providing 2 years of coverage, this manufacturer service plan provides accidental damage protection for drops and spills, power surges, and other unforeseen events. Plus, get peace of mind with additional hardware coverage for normal wear and tear and image recovery for applicable camera models. Free two-way shipping and priority service mean you'll be back in action again in no time.

For EOS Cinema Cameras    Manufacturer Service Plan    Accidental Damage Protection    Additional Hardware Coverage    Priority Service & Free Two-Way Shipping

Protect your investment from accidental damage including drops, spills, power surges, and other unforeseen events.

With image recovery, Canon can help retrieve your lost or corrupted images or videos. Please note, image recovery is only available for cameras and camcorders with a memory card slot and is only for use with the internal removable memory card.

Receive additional hardware coverage from normal wear and tear on all mechanical and electrical issues.

Free shipping to and from Canon for all service and repairs. Simply call for a prepaid shipping label for your product.

Hassle free service and support direct from Canon. Feel confident your product will be serviced by Canon factory-trained technicians using only Genuine Canon parts.

No Deductible for any repair or replacement, ever.

Benefits for CarePAK PRO can be transferred if the owner of the covered product changes the coverage period.

If your product cannot be fixed and needs to be replaced, you will receive the exact same model or better, always.

No additional cost for priority service with fast, reliable repairs and minimized downtime. Most claims are serviced and shipped within five business days. Please note, turnaround time is subject to availability of parts or replacement product.

Agent-assisted customer support, for all CarePAK eligible products, from Canon's dedicated team of experts via an exclusive member hotline.

Related Questions and Answers

Q: 1. Can this plan be renewed later?

A: If your DJI Care Refresh (1-Year Plan) has not yet expired, and there is at least one product replacement left, then you can purchase DJI Care Refresh +, which extends your replacement service for one more year as well as prolonging the warranty period of your product. Since DJI Care Refresh + provides a second year of after-sales services, DJI Care Refresh + cannot be purchased if you already purchased the 2-Year Plan of DJI Care Refresh.

Q: 2. If I purchase DJI Care Refresh along with a drone what do I have to do to activate it? It says the the product is a download... am I waiting for an activation email?

A: The plan is automatically activated after purchase.

Q: 3. sorry i came back again about my drone to show esc error before run

A: For further support on your order, please contact customer services via e-mail CS@bhphoto.com, or phone 800.606.6969.

Q: 4. Why can’t I add the DJI care into my cart?

A: This must be purchased with new aircraft/gimbal camera.

Q: 5. How does this work? If I purchase Care Refresh at the same time I purchase the Air 2S drone is the Care Refresh automatically bound to the aircraft or do I need to download a code or something and bind it myself?

A: To complete the care refresh process, you will need register the service to the drone with activation license code. The drone and care refresh need to be purchased together, to purchase the care refresh.

Q: 6. This applies internationally?

A: From the DJI website11Does DJI Care Refresh support international coverage ?No, at the moment, DJI Care Refresh only works within one coverage region. DJI Care Refresh and the corresponding product must be purchased from the same country or region.

Q: 7. Can i buy this refresh from here though I am not buying my drone from B&H?

A: You cannot. This is only available if you purchase the drone from B&H.

Q: 8. How do I download this?

A: No need to download. A couple of days after you activate your Mavic, you should get an email from DJI directly. That email will explain you benefits and let you know your refresh plan and drone are registered with them.

Q: 9. Would this work for the Canon C300 Mark I?

A: Yes, the Bescor AC Power Adapter for Select Canon Cinema EOS Cameras will power the original Canon EOS C300 Digital Cinema Camera.

Q: 10. Is it true that you must register the care refresh program within 24 hours of purchase?

A: If you buy it from B&H the same time you buy the drone it can take a few days to come through in email. So if you buy your drone from B&H and your excited to fly on your first day you can't because you won't have your DJI refresh code maybe in 3 days. You have to wait for your DJI refresh code then register because if you register then you get the code after 3 days you will not be able to use it. That's my understanding