Keep your gear protected with the 2-Year CarePAK PRO Service Plan with ADP for EOS Cinema Cameras from Canon. Providing 2 years of coverage, this manufacturer service plan provides accidental damage protection for drops and spills, power surges, and other unforeseen events. Plus, get peace of mind with additional hardware coverage for normal wear and tear and image recovery for applicable camera models. Free two-way shipping and priority service mean you'll be back in action again in no time.

For EOS Cinema Cameras    Manufacturer Service Plan    Accidental Damage Protection    Additional Hardware Coverage    Priority Service & Free Two-Way Shipping

Protect your investment from accidental damage including drops, spills, power surges, and other unforeseen events.

With image recovery, Canon can help retrieve your lost or corrupted images or videos. Please note, image recovery is only available for cameras and camcorders with a memory card slot and is only for use with the internal removable memory card.

Receive additional hardware coverage from normal wear and tear on all mechanical and electrical issues.

Free shipping to and from Canon for all service and repairs. Simply call for a prepaid shipping label for your product.

Hassle free service and support direct from Canon. Feel confident your product will be serviced by Canon factory-trained technicians using only Genuine Canon parts.

No Deductible for any repair or replacement, ever.

Benefits for CarePAK PRO can be transferred if the owner of the covered product changes the coverage period.

If your product cannot be fixed and needs to be replaced, you will receive the exact same model or better, always.

No additional cost for priority service with fast, reliable repairs and minimized downtime. Most claims are serviced and shipped within five business days. Please note, turnaround time is subject to availability of parts or replacement product.

Agent-assisted customer support, for all CarePAK eligible products, from Canon's dedicated team of experts via an exclusive member hotline.

Related Questions and Answers

Q: 1. How do I download this?

A: No need to download. A couple of days after you activate your Mavic, you should get an email from DJI directly. That email will explain you benefits and let you know your refresh plan and drone are registered with them.

Q: 2. How does this work? If I purchase Care Refresh at the same time I purchase the Air 2S drone is the Care Refresh automatically bound to the aircraft or do I need to download a code or something and bind it myself?

A: To complete the care refresh process, you will need register the service to the drone with activation license code. The drone and care refresh need to be purchased together, to purchase the care refresh.

Q: 3. Can you download and register this only a mobile device?

A: Hey Craig, you can register your DJI care on a computer or using your phone's internet browser.

Q: 4. Does it cover my Mavic Mini Drone in these 2 situatipns: 1- if I lost control and it fly away? 2- if it crashes on mountain and I cannot retrieve it? NOTE: Both cases imply that I would not be able to have it for shipping demontradying it is damaged. Thank you very much!

A: No, flyaways are not covered by the DJI Care Refresh. The damaged drone must be available to request a repair or replacement. However, if the flyaway was caused by a manufacturer's defect you can open a ticket with DJI support and they can examine the flight logs and make a determination.

Q: 5. Where to I find the care activation code

A: When purchasing the DJI 2-Year Care Refresh Protection Plan with ADP for Mini 3 Pro (Digital Code), the code will be emailed to the customer in 2 to 3 business days.

Q: 6. Activation code for DJI ?

A: An activation code is emailed after purchase of DJI care, to bind the warranty and drone together.

Q: 7. sorry i came back again about my drone to show esc error before run

A: For further support on your order, please contact customer services via e-mail CS@bhphoto.com, or phone 800.606.6969.

Q: 8. Is it true that you must register the care refresh program within 24 hours of purchase?

A: If you buy it from B&H the same time you buy the drone it can take a few days to come through in email. So if you buy your drone from B&H and your excited to fly on your first day you can't because you won't have your DJI refresh code maybe in 3 days. You have to wait for your DJI refresh code then register because if you register then you get the code after 3 days you will not be able to use it. That's my understanding

Q: 9. This applies internationally?

A: From the DJI website11Does DJI Care Refresh support international coverage ?No, at the moment, DJI Care Refresh only works within one coverage region. DJI Care Refresh and the corresponding product must be purchased from the same country or region.

Q: 10. What is the reduced cost mentioned in the description?

A: Hey Joseph. DJI Care Refresh allows you to fully replace a crashed aircraft for only a fraction of the price it normally would be. 1st and 2nd replacements are $69 and $99 respectively.