Keep your gear protected with the 2-Year CarePAK PRO Service Plan with ADP for Pro Video Cameras from Canon. Providing 2 years of coverage, this manufacturer service plan provides accidental damage protection for drops and spills, power surges, and other unforeseen events. Plus, get peace of mind with additional hardware coverage for normal wear and tear and image recovery for applicable camera models. Free two-way shipping and priority service mean you'll be back in action again in no time.

For Pro Video Cameras    Manufacturer Service Plan    Accidental Damage Protection    Additional Hardware Coverage    Priority Service & Free Two-Way Shipping

Protect your investment from accidental damage including drops, spills, power surges, and other unforeseen events.

With image recovery, Canon can help retrieve your lost or corrupted images or videos. Please note, image recovery is only available for cameras and camcorders with a memory card slot and is only for use with the internal removable memory card.

Receive additional hardware coverage from normal wear and tear on all mechanical and electrical issues.

Free shipping to and from Canon for all service and repairs. Simply call for a prepaid shipping label for your product.

Hassle free service and support direct from Canon. Feel confident your product will be serviced by Canon factory-trained technicians using only Genuine Canon parts.

No Deductible for any repair or replacement, ever.

Benefits for CarePAK PRO can be transferred if the owner of the covered product changes the coverage period.

If your product cannot be fixed and needs to be replaced, you will receive the exact same model or better, always.

No additional cost for priority service with fast, reliable repairs and minimized downtime. Most claims are serviced and shipped within five business days. Please note, turnaround time is subject to availability of parts or replacement product.

Agent-assisted customer support, for all CarePAK eligible products, from Canon's dedicated team of experts via an exclusive member hotline.

Related Questions and Answers

Q: 1. Can a person buy another refresh when the old one expires for even longer coverage?

A: If your DJI Care Refresh (1-Year Plan) has not yet expired, and there is at least one product replacement left, then you can purchase DJI Care Refresh +(through DJI), which extends your replacement service for one more year as well as prolonging the warranty period of your product. Since DJI Care Refresh + provides a second year of after-sales services, DJI Care Refresh + cannot be purchased if you already purchased the 2-Year Plan of DJI Care Refresh. DJI Care Refresh cannot be purchased repeatedly. Each DJI product can only be bound to DJI Care Refresh once. After using the service provided by DJI Care Refresh, if the product's serial number is changed, the provided product will automatically bind to the original product's DJI Care Refresh, and the original service and warranty period continues. Therefore, the original unit will no longer have a DJI Care Refresh Plan. Please do not re-purchase DJI Care Refresh for the replacement unit.

Q: 2. Do I have to purchase care refresh the same day as the Drone?

A: It is recommended that it is purchased same day as DJI requires that the product the warranty is purchased for is new, not activated or at least within the first 48 hours of the Drone's activation.

Q: 3. what's covered?

A: Key Features Covers Accidental Damage Two Replacements at Reduced Cost Tech Support over the Phone Automatically Registered The DJI Care Refresh provides you with peace of mind, covering damage to your Mavic Air 2. DJI Care Refresh is valid for one year and offers up to two full replacements at an additional charge if accidental damage occurs to your airframe, gimbal, propellers, and battery during normal use. Each time you request a replacement, you'll receive a drone that is new or equivalent-to-new in performance and reliability. Comprehensive Protection For an additional charge, DJI Care Refresh offers up to two replacement Mavic Air 2 units. The replacements will be in new or as-new condition in terms of performance and reliability. VIP Phone Service VIP support provided by DJI product experts is just a phone call away. Free Shipping of Replacement If you are in the region where you purchased your aircraft, all shipping costs will be covered by DJI. Components Covered The airframe, gimbal, propellers, and battery.

Q: 4. Can I buy the DJI Care Refresh for a use Mavic air drone?

A: Yes.

Q: 5. Why can’t I add the DJI care into my cart?

A: This must be purchased with new aircraft/gimbal camera.

Q: 6. This applies internationally?

A: From the DJI website11Does DJI Care Refresh support international coverage ?No, at the moment, DJI Care Refresh only works within one coverage region. DJI Care Refresh and the corresponding product must be purchased from the same country or region.

Q: 7. Does it cover my Mavic Mini Drone in these 2 situatipns: 1- if I lost control and it fly away? 2- if it crashes on mountain and I cannot retrieve it? NOTE: Both cases imply that I would not be able to have it for shipping demontradying it is damaged. Thank you very much!

A: No, flyaways are not covered by the DJI Care Refresh. The damaged drone must be available to request a repair or replacement. However, if the flyaway was caused by a manufacturer's defect you can open a ticket with DJI support and they can examine the flight logs and make a determination.

Q: 8. sorry i came back again about my drone to show esc error before run

A: For further support on your order, please contact customer services via e-mail CS@bhphoto.com, or phone 800.606.6969.

Q: 9. Where to I find the care activation code

A: When purchasing the DJI 2-Year Care Refresh Protection Plan with ADP for Mini 3 Pro (Digital Code), the code will be emailed to the customer in 2 to 3 business days.

Q: 10. Can i buy this refresh from here though I am not buying my drone from B&H?

A: You cannot. This is only available if you purchase the drone from B&H.