Keep your computer protected with the 4-Year Next Business Day Onsite Support for Desktops from HP. Providing 4 years of coverage, this manufacturer support plan features next business day on-site hardware support following remote diagnosis. Replacement parts and materials are included in the support plan, as are formal escalation procedures and management and access to electronic support information and tools.

Please note, to take advantage of this warranty, your hardware must currently be under its native warranty. Service starts on the date of your hardware purchase, and service levels and response times may vary depending on your geographic location. Please be aware that external displays are not covered.

For HP Desktops    Manufacturer Support Plan    Next Business Day Onsite Support    Includes Replacement Parts & Materials    HP Remote System Access and Support

In-person repairs, parts and service will arrive at your door the next business day. HP experts are on the job nine hours a day, five days a week. Please note, service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase.

Know that your hardware will be good as new as soon as possible thanks to HP's knowledgeable expertise and efficient service and support.

HP support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.

Related Questions and Answers

Q: 1. does apple care cover questions about programs and apps?

A: no

Q: 2. Is it possible to buy AppleCare by itself even if the computer was purchased from another retailer?

A: Yes, but you must buy AppleCare during the first year of your product. You can check your Apple warranty status using Apple Site (google check apple warranty - it is not allowed to post links here.

Q: 3. just to clarify, the total length of warranty coverage (parts & labor) is 3 years, correct? thank you.

A: The AppleCare Protection Plan for MacBook, MacBook Air, 13 Macbook Pro and 13.3 MacBook Pro with Retina Display extends your coverage for an additional two years and extends phone coverage to a three year plan. In total with the original warranty coverage, this is a three year plan.

Q: 4. Does this work with Apple's MagSafe connector on recent iPhones?

A: Unfortunately it does not work well with it. We made a mention of that in the listing due to our testing.

Q: 5. i bought macbook air 13. 1 month back from b&h website but didnt purchase applecare during that time.. i m located in FL.. can I purchase applecare now? i can see $12 extra shipping cost to FL.. is this going to work ?

A: Applecare can be purchased and enrolled anytime within one year of purchase of the computer.

Q: 6. Will this cover a MacBook Pro that was purchased 11 months ago?

A: This was bought for a Mac Mini, which is a hard drive, not a laptop. Also, you would have to check with Apple or B&H, to find out 1) which Apple Care you would need and 2) if you can still buy Apple Care after 11 months. I will say this, anytime I buy an Apple product, I also purchase Apple Care with it.

Q: 7. If my apple care plan already expired does that mean I cant get a new one anywhere?

A: If your plan has run through the full time it is not extendable unfortunately.

Q: 8. Will this work with refurbished Macs?

A: This will be compatible with any 11, or 13Apple computer providing it is still within the Apple one year warranty that was included with the computer. This includes computers refurbished by Apple.

Q: 9. Does warranty cover IPAD refurbished models bought on Amazon?

A: No, I am sorry but in regards to iPad we only sell the AppleCare with a new device purchased with us. After that you would need to contact from Apple directly.

Q: 10. What's the different between this Apple Care that costs 299$ and the same Apple Care that sold in the Apple site at more 50$? is this the same?Apple hardware coverage:Your Mac computerBattery1Included accessories such as the power adapterApple memory (RAM)AirPort4Apple USB SuperDriveApple display purchased together with MacIs this Apple Care in B&H not include battery coverage?

A: The Applecare is the same, we price the package very aggressively.