Protect your OM 5 smartphone gimbal with the DJI Care Refresh plan, which provides a total of two years of replacement coverage for the OM 5. The activation code is on a physical card that is delivered by mail.

Care Refresh offers up to three replacements of the OM 5 at a reduced cost for two years. The replacements will be in new or like-new condition. Care Refresh also extends the warranty coverage of select components of the gimbal.

One Year of Replacement Coverage    VIP Phone Support Service    Covers Accidental Damage    Activation Code Mailed on Physical Card

Related Questions and Answers

Q: 1. Hello this says 2 replacements at reduced costs does this only apply if you have the drone, or what about if lost in ocean?

A: Yes that only applies if you have the drone.

Q: 2. can i get this for a used mavic?

A: This DJI Care coverage must be purchased with a new aircraft as information is sent directly to DJI.

Q: 3. Is the RTK Module included?

A: Yes. The RTK Module is included with the DJI Mavic 3 Multispectral with 1-Year DJI Care Basic Coverage.

Q: 4. When to purchase

A: This must be purchased at the same time that you purchase the new aircraft/gimbal camera.

Q: 5. It's been over a year since I bought my mavic with the care refresh warranty. Am I allowed to buy it again to cover it for another year?

A: No, you cannot extend DJI Care Refresh after it expires.

Q: 6. HOW DOES THIS DIFFER FROM THE REGULAR OR EVEN THE EXTENDED WARRANTY ?

A: DJI Care Refresh covers pilot induced accidents rather than just defects and errors.

Q: 7. I returned my magic pro and I'm receiving the replacement soon. I just found out that there is a care refresh program. Can i still purchase the care refresh since I'm receiving a new replacement?

A: Hello Areen. If you are receiving a brand new, unactivated aircraft from B&H, DJI Care Refresh can be applied. Thanks.

Q: 8. My mavic was delivered Friday but I have not received an email? Do I register the drone and my info was already forwarded? Or do I wait for an email code?

A: Hello James. When you purchase DJI Care Refresh, you'll receive an email with the license code so do check your spam/junk folder. Once you activate the aircraft, you have 48hrs in which to bind the DJI Care Refresh service plan to it. Thanks.

Q: 9. Are you saying that if I purchase this for $99, I will still have to pay an additional charge should accidental damage occur?

A: Hello Eugene. DJI Care Refresh is bound to the aircrafts serial number. If you want to replace your aircraft, contact DJI Support via phone, email, or live chat. Then send your aircraft to a designated DJI repair center under the instruction of DJI Support staff. Our repair staff will conduct damage assessment and send you a repair invoice. After receiving the invoice, you can either choose to repair your aircraft for the quoted price or replace the aircraft under DJI Care Refresh. You will receive a brand new or refurbished unit after paying the fee specified in your DJI Care Refresh Service Agreement. Each time the replacement service is requested, in North America region (US & Canada), the first time replacement fee is $79, the second time replacement fee is $129. For further info you're welcome to see our information page at a href= http://www.dji.com/service/djicare-refresh/info#s4 target= _blank http://www.dji.com/service/djicare-refresh/info#s4/a

Q: 10. Does this accidental coverage includes "water damage"?

A: No, highly suggest looking into our allstate coverage which does.