Keep your gimbal protected with the 1-Year Care Refresh Protection Plan with ADP for RS 2 from DJI. Providing one year of coverage, this manufacturer protection plan includes accidental damage protection. Replace damaged gimbals up to two times during the protection plan's duration. And, thanks to free two-way shipping and global support, you'll be back in action in no time.

Please note that a replacement fee is required for product replacement. The first product replacement fee is $69; the second is $99.

For DJI RS 2 Gimbal    Manufacturer Protection Plan    Accidental Damage Protection    Free Two-Way Shipping

DJI Care Refresh can be bound to a previously purchased DJI product within 30 days of purchase. To ensure that you can enjoy the service normally, DJI Care Refresh and the corresponding product must be purchased from the same country or region.

If damage occurs to the product during normal use or from an accident, after completing the replacement service process, you can obtain a functional product from DJI. Please note that a replacement fee is required for product replacement.

Related Questions and Answers

Q: 1. I pre-ordered the Mavic, and this wasn't available at the time. Does this need to be purchased with the Mavic, or can it be added after receiving the Mavic?

A: I just contacted B&H customer support. It's easy to now add DJI Care Refresh to your existing back-ordered order. But note that once you do so, you cannot cancel the DJI Care Refresh, so if you're considering canceling the pre-order of your Mavic, you'll need to weigh the options.

Q: 2. When to purchase

A: This must be purchased at the same time that you purchase the new aircraft/gimbal camera.

Q: 3. I returned my magic pro and I'm receiving the replacement soon. I just found out that there is a care refresh program. Can i still purchase the care refresh since I'm receiving a new replacement?

A: Hello Areen. If you are receiving a brand new, unactivated aircraft from B&H, DJI Care Refresh can be applied. Thanks.

Q: 4. When you say don't activate the Mavic before you have the Care Refresh....... by activate, do you mean registering the Mavic with DJI? Thanks for your reply.

A: Hello Reginald. Yes, there is an activation process to register the aircraft. It is this activation process to which we are referring. Thanks.

Q: 5. can i get this for a used mavic?

A: This DJI Care coverage must be purchased with a new aircraft as information is sent directly to DJI.

Q: 6. I purchased a DJI Mavic Pro new from an Apple Store. Can I purchase the DJI Care Refresh from B&H and add it to my aircraft that was purchased from the Apple Store? If so, what is the procedure?

A: Hello Reginald. Once your DJI Mavic Pro is delivered to you, you can purchase DJI Care Refresh at that time. Do not activate the DJI Mavic Pro aircraft until you have purchased DJI Care Refresh. This is because once you activate the aircraft, you have 48hrs in which to bind a DJI Care Refresh service plan to it. Thanks.

Q: 7. can i still purchase this care refresh for my phantom 4 pro after i passed the 48 hours time limit? i feel terrible about forgetting to buy this while my drone still not flown yet

A: Call 818-235-0789 and discuss this with them

Q: 8. Hi. Can dji care refresh be used to cover repairs at certified dji repair centers located in NYC?

A: Hello Jordan. If you have an incident, at that time contact DJI Support via phone, email, or live chat. Then you would send your product to a designated DJI repair center under the instruction of DJI Support staff. Thanks.

Q: 9. I broke one of the antennas (landing gear). Where do I send it to get repaired? t Then i'd like to insure it.

A: To use your DJI care refresh you will need to contact DJI support to file a claim. www.dji.com/support

Q: 10. Hello phphotovideo Team, so i live in Germany. Is it possible to activate my Drone in Germany with the DJI Refresh Activation Code that you are offering? Thanks a lot & have a nice day

A: Hey Sven. You will have to purchase DJI Care Refresh in the same region you expect to use it.