Keep your gimbal protected with the 1-Year Care Refresh Protection Plan with ADP for Pocket 2 from DJI. Providing one year of coverage, this manufacturer protection plan includes accidental damage protection. Replace damaged gimbals up to two times during the protection plan's duration. And, thanks to free two-way shipping and global support, you'll be back in action in no time.

Please note that a replacement fee is required for product replacement. The first product replacement fee is $29; the second is $39.

For DJI Pocket 2 Gimbal    Manufacturer Protection Plan    Accidental Damage Protection    Free Two-Way Shipping

DJI Care Refresh can be bound to a previously purchased DJI product within 30 days of purchase. To ensure that you can enjoy the service normally, DJI Care Refresh and the corresponding product must be purchased from the same country or region.

If damage occurs to the product during normal use or from an accident, after completing the replacement service process, you can obtain a functional product from DJI. Please note that a replacement fee is required for product replacement.

Related Questions and Answers

Q: 1. What are the details on the replacement cost? I can't tell if this plan makes sense if I don't know the numbers.

A: Hello Allan. After you purchase DJI Care Refresh, you will receive prioritized service.In NA region (US & Canada) for DJI Care Refresh Phantom 4 Pro, the first time replacement fee is $99, the second time replacement fee is $149. You'll see these details under the 'Terms of Service' section at a href= http://www.dji.com/service/djicare-refresh/info#s3. target= _blank http://www.dji.com/service/djicare-refresh/info#s3./a Thanks!

Q: 2. HOW DOES THIS DIFFER FROM THE REGULAR OR EVEN THE EXTENDED WARRANTY ?

A: DJI Care Refresh covers pilot induced accidents rather than just defects and errors.

Q: 3. Is this B&H Care Refresh limited to US-based Phantom 4 Pros? I have a US address but my drone is registered/activated in Australia.

A: Hello Peter. If you have an incident in Australia or the USA, your DJI Care Refresh is valid. However, if the incident occurs outside the USA, you would pay for shipping your aircraft to the US service center. To start the process you can contact us via phone, email or live chat as detailed at a href= http://www.dji.com/support. target= _blank http://www.dji.com/support./a Thanks.

Q: 4. When to purchase

A: This must be purchased at the same time that you purchase the new aircraft/gimbal camera.

Q: 5. Hi. Can dji care refresh be used to cover repairs at certified dji repair centers located in NYC?

A: Hello Jordan. If you have an incident, at that time contact DJI Support via phone, email, or live chat. Then you would send your product to a designated DJI repair center under the instruction of DJI Support staff. Thanks.

Q: 6. can i still purchase this care refresh for my phantom 4 pro after i passed the 48 hours time limit? i feel terrible about forgetting to buy this while my drone still not flown yet

A: Call 818-235-0789 and discuss this with them

Q: 7. I returned my magic pro and I'm receiving the replacement soon. I just found out that there is a care refresh program. Can i still purchase the care refresh since I'm receiving a new replacement?

A: Hello Areen. If you are receiving a brand new, unactivated aircraft from B&H, DJI Care Refresh can be applied. Thanks.

Q: 8. I broke one of the antennas (landing gear). Where do I send it to get repaired? t Then i'd like to insure it.

A: To use your DJI care refresh you will need to contact DJI support to file a claim. www.dji.com/support

Q: 9. How is this delivered? I ordered this with the Mavic pro. Mavic arrives tomorrow, still no care refresh plan or email code.

A: If the email and code have still not arrived, then contact DJI directly through the phone number or email provided with the product.

Q: 10. I purchased a DJI Mavic Pro new from an Apple Store. Can I purchase the DJI Care Refresh from B&H and add it to my aircraft that was purchased from the Apple Store? If so, what is the procedure?

A: Hello Reginald. Once your DJI Mavic Pro is delivered to you, you can purchase DJI Care Refresh at that time. Do not activate the DJI Mavic Pro aircraft until you have purchased DJI Care Refresh. This is because once you activate the aircraft, you have 48hrs in which to bind a DJI Care Refresh service plan to it. Thanks.