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Related Questions and Answers

Q: 1. Can I use this for TimeCapsule on Multi-Mac environment and just skip all the OWC Softraid software issues ?

A: Yes, the OWC Mercury Elite Pro Quad 4-Bay USB 3.2 Gen 2 RAID Enclosure can be used with Time Machine.

Q: 2. The specs state PC compatible, but OWC tells me that the enclosures are only tested with Mac's, so does this work with a PC running Windows 10?

A: Yes, this is compatible with a PC running Windows 10.

Q: 3. Will it support four 16TB drives?

A: Yes, the Mercury Elite Pro Quad 4-Bay USB 3.2 Gen 2 RAID Enclosure can work with 16TB 3.5 sata drives.

Q: 4. Do all 4 drives have to be the same make, model, and size?

A: It is best to use identical drives from the same manufacturer when possible, but you can mix drives. You will want to keep them the same speed and size in most cases.

Q: 5. I have a medical device that outputs 640x480 at 61Hz (read from the Dell monitor info menue) from the DVI port. Monitors don't seem to have a LCD problem but another converter I tried did not see the signal. will this one work?

A: No, this will not work for your needs.

Q: 6. How does this device compare to the Akitio Thunder 3 RAID Station? 1.) Power delivery for the Akitio device is 27W— what is it for the OWC device? 2.) Have any of the chipsets been changed— from what to what? 3.) Is the OWC RAID controller compatible with drives from the Akitio RAID controller? 4.) Would you recommend an Akitio RAID Station owner buy the OWC Pro Dock— as a second enclosure— or would it make more sense to buy a duplicate Akitio?

A: It is essentially identical, but the firmware is much newer, I would not attempt to swap drives from an Akitio unit to an OWC unit unless you are willing to reformat the disks.

Q: 7. I am using a single SSD - the LED corresponding to the EMPTY slot is red. Can you confirm that this is expected behavior?

A: The OWC Mercury Elite Pro Dual mini USB 3.1 Gen-2 Storage Enclosure is a RAID enclosure primarily, so it will display a red light to indicate no connection if a bay is empty or occupied by a malfunctioning drive.

Q: 8. Will this work connected to a thunderbolt 2 port with a tb3-tb2 adapter?

A: The OWC Gemini Thunderbolt 3 Dock and Dual-Drive RAID Enclosure will work with a certified Thunderbolt 3 to Thunderbolt 2 adapter like the original Apple adapter.

Q: 9. What is the best (fastest data transfer) way to connect to new Mac mini? Are cables included.

A: USB 3.1 is going to be the fastest connection. All cables are included.

Q: 10. Will this work with Enterprise drives, specifically Seagate 6TB Iron Wolf?

A: Yes, those drives will work fine.