Keep your gear protected with the 3-Year Next Business Day Onsite Support Plan for Laptops from HP. Providing 3 years of coverage, this manufacturer support plan provides next business day onsite hardware support following remote diagnosis. Replacement parts and materials are included in the support plan, as are formal escalation procedures and management and access to electronic support information and tools.

Please note, to take advantage of this warranty, your hardware must currently be under its native warranty. Service starts on the date of your hardware purchase, and service levels and response times may vary depending on your geographic location. Please be aware that external displays are not covered.

For Select HP Laptops    Manufacturer Support Plan    Next Business Day Onsite Support    Includes Replacement Parts & Materials    HP Remote System Access and Support

In-person repairs, parts, and service will arrive at your door the next business day. HP experts are on the job nine hours a day, five days a week. Please note, service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase.

Know that your hardware will be good as new as soon as possible thanks to HP's knowledgeable expertise and efficient service and support.

HP support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.

This support plan is compatible with select HP EliteBook 830 G8, 840 G8, and 850 G8 laptops.

Related Questions and Answers

Q: 1. I purchase AppleCare, then what's next? I call who or what? I purchased IMac used from B&H....

A: When you receive the package, you can register online or with the phone number found inside the box.

Q: 2. On a refurb. Mac pro 15.4 Will apple care cover it if I bought it off Amazon. It's a 2016

A: yes AppleCare will cover it as long as you get the coverage before the 1 year warranty expires.

Q: 3. i bought macbook air 13. 1 month back from b&h website but didnt purchase applecare during that time.. i m located in FL.. can I purchase applecare now? i can see $12 extra shipping cost to FL.. is this going to work ?

A: Applecare can be purchased and enrolled anytime within one year of purchase of the computer.

Q: 4. I am about to purchase The 15 macbook pro touchbar from B&H but live in Fla. Why cant I purchase applecare through B&H? Also, if I need to purchase it from apple does that mean I need to wait until I have the physical laptop in my possession?

A: Usually the Apple Care on B&H is about $20-30 cheaper. But it is all the same. You can buy it from Apple directly within 90 days...as long as it is before their standard warranty is up.

Q: 5. how much is the deductible payment for accidental damages?

A: I am sorry but AppleCare will not cover accidental damages. If you are concerned about accidental damages, I recommend Square Trade protection instead.

Q: 6. liviing outside of NY how easy is the return policy if there were any reasons for a return? Thanks

A: Returns are easy through B &H. You would contact our customer service dept. for assistance. AppleCare is handled through Apple directly. So you could bring it to a local Apple store.

Q: 7. I bought this before my warranty expired, but it still hasn't shipped. Will I be able to use it?

A: You would need to contact Apple with your invoice showing the purchase date. You will not be able to register online.

Q: 8. does apple care cover accidental water damage and dropping it ?

A: Don't know

Q: 9. Can I buy applecare plan at B&H if I bought my laptop at Apple store?

A: I'm almost certain the answer is yes because that's exactly what I did after buying a plan from Amazon. Once you have the B&H plan serial number in hand, you just go to the Apple site and register it to your laptop.

Q: 10. how many times will you attempt to fix a macbook air before it is replaced?

A: The warranty is through Apple directly. Specific questions should be directed to Apple for clarity.